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> Filed A Bbb Complaint Against Local Rv Service Center
post Apr 20 2009, 02:10 PM
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Well I finally had to file a complaint against the RV dealership where my camper was worked on. After 3 phone calls to the owner and none being returned, I filed a complaint against the dealership.
Get this, my camper was in the shop for almost 5 months for repairs. We took it camping this last weekend, and it still is leaking in the shower. It originally went in for repairs to the shower.
Imagine my dismay when we got back from some day activities, only to find water in our floor!! Stuff in the storage on the floor got soaked and the whole left side of my camper inside had standing water. I am really peeved!
If you live in the Elizabethtown KY area, you know the dealership Im talking about. They have an "F" rating on the BBB website!! I wish I had checked that before I took my camper over there.
The owner finally called me today and wanted me to bring the camper back! I believe I will just fix it myself! There isnt any dealers close that do warranty work on Gulf Stream, and I definitely am not taking it back to this one in town.
The owner obviously doesnt really care, as he comes in when he wants to and seems to always be gone. Just a personal observation, but that attitude seems to filter down to the employees as well.
I filed a complaint with Gulf Stream as well, to include pictures of everything. I havent gotten anything back from them as of yet. No wonder the RV industry is floundering!
I dont think I will be buying a new camper again! mad.gif

The Bakers
2011 Chevrolet Silverado 2500HD
2011 Jayco Jayflight swift 264BH

Camping, its not a hobby, its a way of life!!
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post May 9 2014, 05:43 PM
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Sometimes checking the BBB doesn't help. I filed a complaint with the one in Oklahoma after some really bad repairs on my trailer. After the company refused to respond to the BBB they removed my complaint and continue to give this rv company a A+ rating!
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