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imagardener
post Sep 25 2011, 08:30 AM
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What? Rent an RV? Why? (is that what you're thinking?)
Well before we bought our RV we wanted to rent one because we'd never driven one and didn't know anyone that owned one.

CruiseAmerica is where we rented and had our our first RV experience 5 years ago. It was horrible. The RV was old, not clean and the "check engine" light came on when we were far enough away from the rental company to be obnoxious, they wanted us to drive to get it repaired during our weekend rental, no thanks. Since CruiseAmerica is a nationwide franchise this is not a condemnation of all CAmerica locations but we rented in Estero FL just north of Naples and south of Ft. Myers.

The only good thing that came out of that horrible rental was while staying at a campground (Periwinkle Park in Sanibel FL) we met some people driving a Roadtrek van and they showed us their unit and we liked the size. We ended up buying a similar conversion van and have been happily RV'ing for the last 4 years.

BUT...we live in SW Florida and would love to skip the 4-5 days each way travel time to get to California or Utah. In short we'd love to find a great RV rental in California or Utah or Colorado, etc.
And even better would be if they rented conversion vans like ours.

Internet searches don't come with many trustworthy reviews. I was thrilled to find a conversion van rental in St. George Utah, yippee, and then my husband looked and they don't appear to have air-conditioning units other than in-dashboard. What? We're planning to be there in the height of summer. Please don't tell me we don't need A/C. We did a 7,000 mile trip to that area in 2010 (NE Utah, NE/NW New Mexico, N Arizona) and we sure did need A/C.

Any suggestions with personal recommendation is welcomed!
And bad reviews are also informative. I'm going to post second message right after this with my review of a rental RV we just did in Anchorage AK (didn't want to drive there from Florida either lol).

Thanks for any/all replies

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imagardener
post Oct 18 2011, 11:39 AM
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Thanks for the craigslist suggestions but we prefer the reliability of a rental business with multiple vehicles available rather than a private rental. Too much worry about flying into a place and whoops they changed their mind or sold it or whatever and no backup plan.

dementinator
thanks for the thumbs-up for ElMonte. I've seen their name but also some bad reviews. Good to hear a good one also. 20 years is a good long relationship, longer than many marriages :-)
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dementinator
post Oct 19 2011, 12:56 PM
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QUOTE(imagardener @ Oct 18 2011, 11:39 AM) *

Thanks for the craigslist suggestions but we prefer the reliability of a rental business with multiple vehicles available rather than a private rental. Too much worry about flying into a place and whoops they changed their mind or sold it or whatever and no backup plan.

dementinator
thanks for the thumbs-up for ElMonte. I've seen their name but also some bad reviews. Good to hear a good one also. 20 years is a good long relationship, longer than many marriages :-)


Your welcome, I speak as I find and I have had few problems with them over the years, the only less than wonderful RV I had was one I rented in 2003 from the New Jersey depot in Linden, that was a 12 month old Hurricane that had been hammered and the levelling jacks didnt work, they gave me a discount and I drove it over 3000 miles without further incedent, it was a little tatty and that particular depot wasnt the best I have used of theres.

I think there are some depots better than others, the boys and girls in Vegas have been great and also the folks at the big depot in LA on Firestone Blvd too, try call that depot and speak to Simone or Stephen for more info.

You only get bad reviews on the net and very few good ones, if folks have had problems they are very quick to voice them, but not so much when nothing goes wrong.

I have have come to expect that rental RVs can lead a hard life in a short space of time, I myself treat them very carefully indeed, they are expensive vehicles, but not everyone does and some sort of wear or minor damage is to be expected, I once had, back in 1998 a brand new 36ft Bounder that had less than 3000mls on the clock and someone had stubbed a cigarette out on the toilet basin and melted it, it made me mad to think people can care so little.

Be very clear on pickup what damage is on the RV at that time and its good practice to take some pics if need be, it stops any arguments on return.

To give you some idea what happens when damage occurs, Elmone have a $1000 deductable and this september I sadly scraped the side on a well hidden camp ground ornament I couldnt see, the damage wasnt huge but the water heater door was scrap and some scratches on the side around that area, upon return I pointed out what happened and the manager (of the Las vegas depot) came out and looked, some time later he returned with a sheet itemised with the cost of repairs inc a new door at $50 (I checked online before return and they were around $45 plus tax) it cam to around $400 inc paint, labor etc and I thought that was more than fair, no extra charges just what I would of expected to pay had I taken it to a bodyshop myself, all proffessionally printed and no silly arguments, they felt guilty about the amount and waved the $30 airport shuttle fee for me.

So, I still remain a happy customer, I also realise things can go wrong, RVs can break down, even well maintained new ones and life is like that, I can also suffer brain farts and scrape me RV, it happens.

20 years and one heater door and one passenger mirror in Vancouver, not too bad me thinks in over 100,000 miles or so, look out for next year!!!
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