Cruiseamerica.com Rentals, opinions? anything good about them? Options

[BJMA]

oh man... amd I ---- upset. We had to give up the beloved Bounder, fuel, costs, the motorhome was an expense we had to live without...

a death in the family is causing us to travel to Bozeman. I refuse to fly, so the plan was for me to drive and leave three days before the family flew out.

My wife did some checking and decided that we could rent an RV, save on motel, and since I was already going to be there with the car, the rented RV would be the better option.

We rented via a local agency, sub contrator, and all was OK, until we got on the road.

I will not bore you with details, but some serious, potentially dangerous issues have surfaced, so a call to CruiseAmerica on Tuesday, went un answered, no call back. A call on Wednesday, went un answered, no call back. A call on Thursday was fanally answered by a phone operator that worked from a script... and no followup call yet and it has been 12 hours since we called this morning.

I know it is a rental, I know it is the cheapest piece of junk that they could find and call it a rental RV... if it we MY company, I'd be embarassed to put the company logo on this junker.

If anything, my wife and I decided to never rent again (wow, we are only two days into a 21 day contract too) and we need to keep looking to buy another motorhome.

BUT, in the mean time, do we accept our losses, consider it a learned lesson, or does anyone have experience with CruiseAmerica and possible partial refunds??


Bob