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> Cruiseamerica.com Rentals, opinions? anything good about them?
BJMA
post Jul 26 2012, 06:14 PM
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oh man... amd I ---- upset. We had to give up the beloved Bounder, fuel, costs, the motorhome was an expense we had to live without...

a death in the family is causing us to travel to Bozeman. I refuse to fly, so the plan was for me to drive and leave three days before the family flew out.

My wife did some checking and decided that we could rent an RV, save on motel, and since I was already going to be there with the car, the rented RV would be the better option.

We rented via a local agency, sub contrator, and all was OK, until we got on the road.

I will not bore you with details, but some serious, potentially dangerous issues have surfaced, so a call to CruiseAmerica on Tuesday, went un answered, no call back. A call on Wednesday, went un answered, no call back. A call on Thursday was fanally answered by a phone operator that worked from a script... and no followup call yet and it has been 12 hours since we called this morning.

I know it is a rental, I know it is the cheapest piece of junk that they could find and call it a rental RV... if it we MY company, I'd be embarassed to put the company logo on this junker.

If anything, my wife and I decided to never rent again (wow, we are only two days into a 21 day contract too) and we need to keep looking to buy another motorhome.

BUT, in the mean time, do we accept our losses, consider it a learned lesson, or does anyone have experience with CruiseAmerica and possible partial refunds??


Bob


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BJMA
post Aug 10 2012, 03:26 PM
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we made it home, none too soon! The roof of the replacement rent a wreck leaked, good thing it only rained the last two night.

We did stop by Tom Raper RV and are shopping for a new/used motor home.


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pkd31780
post Sep 18 2012, 09:31 AM
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Three years ago we rented from them. This was our first experience with an RV after years of tent camping with kids. It gave us the opportunity to see what we wanted and didn't want in an RV. We have since purchased our own smile.gif . On the plus side.....repair servicing on it was good. We had to have one tire replaced and the microwave died on us. Prompt OK to repair. On the negative.....maintenance on the unit before our trip we feel didn't happen. Also the unit was very loud with rattling windows, etc. We documented everything.
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BJMA
post Sep 23 2012, 11:13 PM
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DUCT TAPE!!! LOTS OF DUCT TAPE.



QUOTE(pkd31780 @ Sep 18 2012, 09:31 AM) *

Three years ago we rented from them. This was our first experience with an RV after years of tent camping with kids. It gave us the opportunity to see what we wanted and didn't want in an RV. We have since purchased our own smile.gif . On the plus side.....repair servicing on it was good. We had to have one tire replaced and the microwave died on us. Prompt OK to repair. On the negative.....maintenance on the unit before our trip we feel didn't happen. Also the unit was very loud with rattling windows, etc. We documented everything.



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