Complete Lies In A Review, Untrue Reviews Options

[zavsgran]

What if a guest reviews your park with a bunch of complete lies, how are we to defend ourselves, especially when these lies are slanderous & defaming?

I would love to start a website that reviews guests, I wonder how they would like to be slandered & defamed.

[Dutch_12078]

We stayed at one park that prominently includes on their amenities and rules sheet; "If you are dissatisfied with any part of your stay with us, please give us the opportunity to make it right. Except the weather, we don't have any control over that. If you are pleased with your stay, please let your fellow RV'ers know about us at RVParkReviews.com."

I suppose that smacks a bit of suggesting we only post the good stuff, but it also reminds us to make the effort to have an issue corrected before complaining about it publicly. Some issues of course are plainly obvious, such as poorly maintained buildings, and either the park management doesn't care, or they don't have the resources to fix them. Other issues, such as a broken power outlet, may not be noticed by management unless it's brought to their attention. In either event, letting the park management know of our concerns is to our benefit, even if it isn't something that can be corrected on the spot.