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Full-Timer RV'er
post Oct 8 2012, 12:03 PM
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I am kind of curious. One of my reviews was not posted / allowed because we had not actually stayed at the park. The reason we had not stayed at the park was because of our pets and the owners' views on them.

We have a pair of large (service animal) dogs, Labrador cross. We made reservations at this park. When we arrived the owner met us at our motorhome and asked to see the dogs prior to allowing us in the park. Now this is a "membership" park, and according to their advertising they are a pet friendly park, no breed restrictions.

Long story short she determined one of our dogs was an aggressive breed animal, demanded to see our service animal paperwork (which is against ADA), and then rudely told us it would be $5 per day per dog IF we stayed as that "people with service animals are lazy, and do not clean up after their dogs".

We left. We never made it past the front gate because we knew this was gonna be a hellish stay if we choose to bend to her will.

Now when I submitted this review, it was rejected because we hadn't actually stayed at this park; although there are other reviews of this parks from people who had experienced similar problems. As a pet owner I WANT to know IF I am going to run into a problem BEFORE I arrive or make reservations. Am I the only one? ? ? Just a little curious...
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post Oct 8 2012, 03:57 PM
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You cannot be denied access anywhere except areas where sterile conditions are required, and the public is not generally allowed (such as a restaurant kitchen, an operating room or other special areas of a hospital etc.) because of a true "service animal" . A service animal is defined as being necessary to assist an individual for a specific condition. A "therapy dog is not a service animal and therapy dogs do not have any ADA protections. A business may ask what the animal is trained to do and may ask if the animal is required to assist the individual. If you lie, you are breaking federal law, though there is actually no mechanism in place to actually verify any claim. There is an effort to get the ADA modified to require actual certification and documentation since there are many individuals who claim ADA exemptions as a ruse to get their pets into places they would otherwise be prohibited from entering. The park may deny you access if they deny others for reasons not related to the service animal, such as an age restriction on your rig, or in the case of a membership park, if you are not a member. As an aside, there is no legal protection from them making your stay a living hell if they wanted to. They could watch your every move and if you didn't clean up after your dog, or the dog exhibited even a hint of agressive behaviour they could kick you out.
While your situation is serious, I can understand the reluctance of the website to not allow reviews where people do not visit. It would be unfair to people using the ratings if they became over-run with reviews that only quote why they didn't stay there. What good would a string of low ratings do anyone if all they said what "we didn't stay here because the other park in the area was cheaper, had more channels on the cable TV, had a better looking sign, etc. Your review is truly in a gray area, and I could see the website moderators going either way on it.
If it happened the way you described, you really should contact an advocate for the disabled in the area of the park and have them investigated or perhaps even contact an attorney for the disabled and sue them, they were in clear violation of the law.
Finally, you will be better served if you never refer to your service dogs as pets. It just makes it sound like you are trying to use the law to take fluffy with you, not because the dog is required due to a handicap.
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Posts in this topic
Full-Timer RV'er   Pet Owners & Rv Park Reviews.   Oct 8 2012, 12:03 PM
Texasrvers   I realize your post is asking about if you will ha...   Oct 8 2012, 01:05 PM
Full-Timer RV'er   I realize your post is asking about if you will h...   Oct 8 2012, 02:35 PM
GandJ   That comment about disabled people being lazy is j...   Oct 8 2012, 01:18 PM
Full-Timer RV'er   Just curious though, how did you get ADA docs for...   Oct 8 2012, 02:27 PM
Full-Timer RV'er   Copied and pasted from this park's reviews... ...   Oct 8 2012, 03:09 PM
Texasrvers   OK, you have tried to make your point again, so I ...   Oct 8 2012, 03:40 PM
kcmoedoe   You cannot be denied access anywhere except areas ...   Oct 8 2012, 03:57 PM
Full-Timer RV'er   You cannot be denied access anywhere except areas...   Oct 8 2012, 04:16 PM
kcmoedoe   Where shall I begin - "therapy dogs do not ...   Oct 8 2012, 05:17 PM
Full-Timer RV'er   You need to brush up on your ADA compliance. Fo...   Oct 8 2012, 05:26 PM
GandJ   And IF this park didn't already have one revi...   Oct 8 2012, 07:39 PM
Full-Timer RV'er   If you had already read bad reviews of the place,...   Oct 8 2012, 10:17 PM
GandJ   Your friend's girlfriend would need to be eva...   Oct 9 2012, 11:50 AM
Full-Timer RV'er   Just between us, I thought he was kind of a jerk ...   Oct 9 2012, 12:32 PM
kcmoedoe   I guess then the ADA information we were given by...   Oct 8 2012, 09:30 PM
Full-Timer RV'er   If what you posted was what you were told by the ...   Oct 8 2012, 10:32 PM
kcmoedoe   From your posted link Service animals are defin...   Oct 9 2012, 10:28 AM
Full-Timer RV'er   There is some misunderstanding regarding terms. I...   Oct 9 2012, 10:44 AM
kcmoedoe   You seemed to have missed the point completely ab...   Oct 9 2012, 02:35 PM
Full-Timer RV'er   Still don't know what being a "newbie...   Oct 9 2012, 03:03 PM
kcmoedoe   FYI - When asked how many "pets" - We d...   Oct 9 2012, 08:20 PM
Full-Timer RV'er   When it is not obvious what service an animal prov...   Oct 8 2012, 10:53 PM
Texasrvers   Ok guys, this is enough. We don't care who st...   Oct 9 2012, 08:35 PM

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