Bad Campground Employee Experience, How do I rate the campground? Options

[thetravelkids]

My wife and I recently stayed at a fairly high rated campground. The last three ratings were 9-8-5. While the campground facilities were OK, we experienced an abusive and argumentative campground employee.
The question I’m asking, if I decide to rate this campground, do I just rate the facilities or do I include the bad experience with the employee as part of the rating?
I did contact the campground owner and received an apology and a promise that “it would not happen again.” I would not stay at this campground again because of the experience we had with the employee.
So, how do I rate this campground? It is an average campground as far as I’m concerned…grass sites, adequate 30 AMP service. Since we were only staying the night, we didn’t even bother to hook up water.

[Texasrvers]

We prefer that you rate the campground on its appearance, facilities, amenities, etc. However, the way you are treated affects your stay and should be considered and reported. The problem is that all too frequently one incident becomes the focus of the review, and none of the good attributes of the campground are even mentioned. So if you feel the incident needs mentioning, that is OK, but first try to consider if this is an isolated incident that may not happen to another guest, and then if you do report it, try keep it in proportion to your overall stay.