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> Good Sam???, Roadside Assistance
J59T
post May 23 2005, 08:21 PM
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We pay right at 100.00 a year for the Good Sam Roadside Assistance and twice it has let us down. First time it left us stranded at the Arizona Welcome Rest Area when we were having problems with the axels on our 5th wheel. They couldn't find someone to come out on a holiday weekend. (like people don't RV on holiday weekends...) and I used our other vehicle to go the 20 miles back in to Gallup and was able to get the TA truck to come back to help us get back on the road.

Then this time was in Tennessee when the starter decided to die at the truck stop during a fuel stop. They again, couldn't find help for us, but I was able to get a tow truck there in 10 minutes and he was able to tow the F350 to the dealer in Jackson 40 minutes away and the Ford dealer (at 4:30 pm on a Friday) was able to get us back on the road by 6:00.

I have found that Good Sam is just not worth the value of their membership or their so called roadside assistance.
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Buckeye
post Jul 15 2005, 10:07 AM
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My experience with Good Sam Emergency Road Service was a disaster. In May on a Sunday evening just before dark my fuel pump went out on I-40 near Williams AZ. I was able to limp into a campground in Williams. Monday morning I called GSERS and they told me they would tow me to a provider in Williams, there are 3. I requested to be towed to Flagstaff to the Chevrolet dealer as the work required was under warrenty. I was informed they were only responsible to tow my vehical to a local provider. I got my truck started and got to the local provider and paid him $182.70 to tow my truck to Flagstaff. I then called the GSERS office and explained my problem again to them, they sent me a reembursement form to fill out when I returned home. I filled out the form included all the receipts and mailed it. Couple of weeks it is returned and the claim was denied. Reason: They are only responsible to tow me to a local provider where it was no concern of theirs that I would have had to pay for repairs out of pocked when it was under warranty. When I get home I am reading in the June issue of GS Highways magazine pg 71 Wilted in Willows gets his Dodge towed 45 miles to the dealer. Now Willows Ca. is a town of 6,000+ popualtions, I can't hardly believe there isn't a local provider to work on his truck. I now think that the good deal and price from the Good Sam Club is not such a good deal after all. I will take a long look at AAA RV Plus towing, I understand they will at least take you where you want to go if it is within 100 miles. And they will at least reemburse you part of the towing bill if they can not provide the service. All I can say if Good Sam talks the talk, but they don't seem to walk the walk. Buckeye
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J59T   Good Sam???   May 23 2005, 08:21 PM
John Blue   Sorry to see Good Sams did not work out well for y...   May 23 2005, 08:54 PM
Travel & Guy   Actually the FMCA roadside assistance as well as M...   May 24 2005, 12:21 AM
jimw15   Who offers a good roadside assistance prgram? Thi...   May 24 2005, 10:47 AM
atom6   I recently joined the Good Sam Emergency Road Prog...   Jun 22 2005, 05:01 AM
Beastdriver   We have Good Sam Roadside Assistance and have had ...   Jun 22 2005, 10:11 AM
Cheryl Fuller   We have had AAA for more years than I can recall. ...   Jun 27 2005, 01:22 AM
Cheryl   Hopefully you will never need it again. But if you...   Jun 27 2005, 07:16 AM
Cheryl Fuller   Cheryl - I share your sentiment, I do hope we neev...   Jun 27 2005, 11:52 AM
Cheryl   We are thinking about joining Good Sam to get the ...   Jun 27 2005, 02:02 PM
Cheryl Fuller   That was the reason we joined and it has come in v...   Jun 27 2005, 03:02 PM
dogcrazy   Hi. Newbie, here. Had to register just to reply ...   Jun 28 2005, 01:26 PM
Cheryl Fuller   In my earlier reply, I said that Highways magazine...   Jun 28 2005, 03:38 PM
Browzin   Just for everyones information... AAA road service...   Jun 28 2005, 04:50 PM
Cheryl   Just joined Good Sam. Got a discount by joining fo...   Jun 28 2005, 05:29 PM
Cheryl Fuller   Cheryl - when you get your card, make sure to call...   Jun 28 2005, 07:18 PM
Cheryl   Thanks for the info. Unfortunately our cards won...   Jun 28 2005, 07:43 PM
Buckeye   My experience with Good Sam Emergency Road Service...   Jul 15 2005, 10:07 AM
denbroncs   The most common issue that I've seen with the ...   Jul 15 2005, 10:25 AM
cindys6436   Glad I joined this group and saw this topic. We d...   Jul 26 2005, 05:49 PM
Lori Wright   We've had very good luck with GSERS. My husban...   Aug 4 2005, 09:30 AM
wbc   Hello all! Newbie here. We have Good Sam Road ...   Aug 19 2005, 08:52 PM
ecker   First, Good Sam and Good Sam Emergency Road Servic...   Aug 19 2005, 09:15 PM
onename   I joined a few years ago and found them to be terr...   Aug 21 2005, 02:05 PM
jefff929   Our AAA+ really let us down. Down the valley, wit...   Sep 14 2005, 12:15 AM
J59T   My theory on bad luck from the one post, is when i...   Sep 19 2005, 06:41 PM
gloriad   Just switched from AAA RV Plus to Good Sam because...   Sep 27 2005, 03:55 PM
slowpez   We joined Good Sams Roadside Service in March when...   Sep 28 2005, 05:07 PM
Galli   I can only judge by my personal experience, in 4 y...   Nov 19 2005, 03:36 PM
RVman3252   We have been a member of Good Sam ERS for 3 years,...   Nov 21 2005, 06:34 PM
Larry Richardson   We pay right at 100.00 a year for the Good Sam Ro...   Apr 30 2008, 03:11 PM
Jurhee   :lol: :lol: :lol: I had Good Sam ERS several...   Jun 13 2008, 11:13 PM
DXSMac   AAA does get a little pi**ed if you make more than...   Jun 14 2008, 08:31 AM
Jurhee   AAA does get a little pi**ed if you make more tha...   Jun 14 2008, 03:32 PM
DXSMac   But this was the first call to AAA in years...   Jun 14 2008, 05:47 PM
Jurhee   Well, then...... in my opinion, THEY owed you the...   Jun 15 2008, 03:27 PM
teeracy2000   I have had AAA and I currently have Good Sam. AAA...   Jul 17 2008, 01:37 PM
Glenn Norton   I have been a member of CAA which is affiliated wi...   Jul 17 2008, 02:01 PM
BettyJ   We've bought Camping World RoadCare for the pa...   Jul 19 2008, 02:27 PM
HappiestCamper   We just called for the first time using our RV Roa...   Jul 19 2008, 03:38 PM
HappiestCamper   We just called for the first time using our RV Ro...   Mar 27 2012, 06:15 AM
Dave-and-Ellen   I am surprised to read this about Good Sam ERS. Th...   Jul 19 2008, 05:46 PM
DXSMac   I am surprised to read this about Good Sam ERS. T...   Jul 21 2008, 10:10 PM
Jurhee   Are we niaive? ;) Um.... do you think Good Sam ...   Jul 21 2008, 10:49 PM
Dave-and-Ellen   Are we niaive? ;) Um.... do you think Good Sam ...   Jul 22 2008, 03:20 PM
Wink   I am surprised to read this about Good Sam ERS. T...   Apr 28 2012, 03:17 PM
Texasrvers   I have to jump in and say that we have had Good Sa...   Jul 19 2008, 06:06 PM
RLM   My insurance company, USAA, provides roadside assi...   Jul 21 2008, 06:48 PM
Lee and Fran   I have had several different services and never us...   Jul 23 2008, 09:38 PM
Raymond S   Good Sam Emergency Service has failed me twice. T...   Mar 26 2012, 01:06 PM
jamarynn1   Can't complain about Good Sam road service. W...   Mar 27 2012, 06:27 PM
Dutch_12078   Last year Good Sam's ERS call center contracto...   Mar 27 2012, 07:10 PM
Lindsay Richards   We have had them for about 7 or 8 years and used t...   Mar 28 2012, 07:52 PM
Texasrvers   We, too, have had good service from Good Sam ERS. ...   Mar 28 2012, 11:32 PM
Lindsay Richards   I think I am going to get a locking gas cap. I can...   Mar 29 2012, 08:39 PM
dalsgal   One of the over nighters last night drove off our ...   Mar 29 2012, 09:19 PM
Galli   One of the over nighters last night drove off our...   Mar 30 2012, 04:34 PM
HappiestCamper   Had to use RV Roadhelp for second time on last tri...   Apr 24 2012, 06:26 AM
Galli   Had to use RV Roadhelp for second time on last tr...   Apr 26 2012, 05:33 PM
Glenn Norton   I had a mechanical failure on the north coast of C...   Apr 26 2012, 05:17 PM
Texasrvers   We had good service from Good Sam just today. We ...   Apr 26 2012, 06:50 PM
Jurhee   Last July, we had a bad accident. I called Good S...   Apr 26 2012, 08:15 PM
John Blue   Jurhee, Sorry to hear this as it can happen to an...   Apr 26 2012, 09:14 PM
Jurhee   We were headed west on I-40 out of Albuquerque whe...   Apr 26 2012, 09:32 PM
John Blue   Jurhee, At this point all you can do is what Jerr...   Apr 27 2012, 08:08 AM
vincee   I have had Good Sam ERS for 4 or 5 years now. I h...   Apr 27 2012, 01:49 PM


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