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> Beware Of Encore Park Reservations
chloe
post Mar 7 2006, 03:14 PM
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Recently had a bad vacation experience. Reserved 12 days at Encore's Pioneer Village in Fort Myers in early Jan. for Feb.12-24. We also prepaid. This was all done by phone through Encore central reservations. We drove 1400 miles from Toronto. When we arrived we were told that they had overbooked and had no sites. They claimed that Encore just keeps taking reservations and has no idea when park is full. This is hard to believe. They also offered no compensation because as they put it "you do have your RV to sleep in." I'm sure that everyone knows how difficult it is to find a place in Florida in Feb. After calling over 20 parks we found a spot in Lakeland, but we spent 5 days of our vacation moving from day to day until we found it.
We have stayed in Encore parks before with no problems, but when you have a problem you really find out a lot about an organization. In this case Encore and Pioneer rate a big fat 0.
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RFCN2
post Apr 19 2014, 10:56 AM
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Encore - Thousand Trails system is fouled up because they have a far too complex system of getting paid. Much of this has to do with the legacy of Roy Rogers and the beginnings of the Thousand Trails system. TT sold many thousands of memberships to their high end parks. 35 years ago these were great places. Over the years many of the parks have been neglected. Encore has thousands of members who basically stay free at their parks if they pay a yearly fee. So lots of those people stay at the free places. Problem is that not enough money is generated from those folks to pay the Encore bills.

We are currently staying at a TT park in AZ. Very nice location with some very nice amenities like the large club house. But almost all sites are 30 amp. It gets very hot here and all sites should have 50 amp. Any regular RV park that rents sites by the night would have upgraded the electric years ago. Otherwise few would stay here. But since thousands of members stay basically free the place is mostly full.

Usually when you violate the KISS principle you have problems. Encore - Thousand Trails have violated the KISS rule. Only way to fix this system is to simplify.



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Bob & Barbara
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Galli
post Apr 19 2014, 11:47 AM
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QUOTE(RFCN2 @ Apr 19 2014, 09:56 AM) *

Encore - Thousand Trails system is fouled up because they have a far too complex system of getting paid. Much of this has to do with the legacy of Roy Rogers and the beginnings of the Thousand Trails system. TT sold many thousands of memberships to their high end parks. 35 years ago these were great places. Over the years many of the parks have been neglected. Encore has thousands of members who basically stay free at their parks if they pay a yearly fee. So lots of those people stay at the free places. Problem is that not enough money is generated from those folks to pay the Encore bills.

We are currently staying at a TT park in AZ. Very nice location with some very nice amenities like the large club house. But almost all sites are 30 amp. It gets very hot here and all sites should have 50 amp. Any regular RV park that rents sites by the night would have upgraded the electric years ago. Otherwise few would stay here. But since thousands of members stay basically free the place is mostly full.

Usually when you violate the KISS principle you have problems. Encore - Thousand Trails have violated the KISS rule. Only way to fix this system is to simplify.

I am still going to Encore in Crystal River, however, I have to recognize that the Corporation has deteriorated a lot, I am just speculating, however, in this resort, we had more changes in management and staff than the number of campers and without criticism, the majority is not trained to deal with the public or not paid enough to care for the job.
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Posts in this topic
kthorn   Beware Of Encore Park Reservations   Mar 7 2006, 03:14 PM
Big Ben   We are staying at an Encore park in Punta Gorda. T...   Mar 7 2006, 04:13 PM
John Blue   I would like to add that Encore parks are now the ...   Mar 7 2006, 10:09 PM
Not a very Happy Camper   I like to find out if anyone has made a reservatio...   Oct 4 2013, 07:48 PM
mdcamping   I like to find out if anyone has made a reservati...   Oct 5 2013, 08:57 AM
hominy   I had the same experience as kthorn. I will never...   Mar 15 2006, 04:42 PM
Team Tonto   We just recently stayed at an Encore Park in Kissi...   Mar 20 2006, 07:15 AM
Sandpiper   I've just joined this forum, but Ijust have to...   Apr 16 2006, 04:03 PM
misspip   Thank you for the input. We visited a few Encores ...   Jun 15 2006, 08:06 AM
Sue   We had an odd experience with Encore. I emailed th...   Jul 31 2006, 04:32 PM
John Blue   Sue, We have been to Royal Coachman one time, fir...   Jul 31 2006, 08:00 PM
Galli   Interesting subject and fortunately I was never in...   Oct 30 2006, 11:44 PM
jmo   What a shame. We were very impressed with our stay...   Oct 31 2006, 11:35 AM
Beastdriver   Galli: Some years ago, I was thinking about filin...   Oct 31 2006, 11:55 AM
Galli   Galli: Some years ago, I was thinking about fili...   Oct 31 2006, 02:16 PM
RVRetirees   I would absolutely not recommend staying at any En...   Jul 20 2007, 02:56 PM
Galli   I would absolutely not recommend staying at any E...   Jul 20 2007, 04:24 PM
RVRetirees   Getting in contact with anyone of authority at ELS...   Jul 24 2007, 10:14 AM
Galli   Getting in contact with anyone of authority at EL...   Jul 24 2007, 11:12 AM
joeey   Getting in contact with anyone of authority at EL...   Nov 24 2012, 10:16 PM
RVnot55   Getting in contact with anyone of authority at EL...   Feb 6 2014, 08:55 AM
spendbigbucks   I believe everything I read here. I was in an Enco...   Mar 10 2011, 10:25 PM
Galli   I believe everything I read here. I was in an Enc...   Mar 10 2011, 11:21 PM
bambilynn   We are Thousand Trails Platinum owners and are ver...   Sep 27 2011, 04:45 PM
Galli   We are Thousand Trails Platinum owners and are ve...   Sep 27 2011, 05:22 PM
ScbMarine06   My wife and I are currently staying in the Terre C...   Jan 16 2012, 12:17 PM
dfsipc12   We are in Winter Quarters Pasco now for over a yea...   Jan 16 2012, 12:37 PM
Galli   We are in Winter Quarters Pasco now for over a ye...   Jan 16 2012, 04:09 PM
kcmoedoe   We are in Winter Quarters Pasco now for over a ye...   Jan 16 2012, 07:24 PM
wendyj   I think everyone in an Encore RV Park should not p...   Jul 10 2012, 10:52 PM
kcmoedoe   I think everyone in an Encore RV Park should not ...   Jul 11 2012, 10:37 AM
John Blue   We will do anything to stay out of Encore parks ac...   Jul 11 2012, 09:14 AM
joeey   We will do anything to stay out of Encore parks a...   Nov 24 2012, 10:28 PM
rbrumfield   everyone should call vice pres. david kozy and te...   Nov 25 2012, 02:22 PM
Lindsay Richards   Sorry for your problems in Fort Myers. I was born ...   Jul 12 2012, 08:29 PM
Galli   To be honest, I am surprised to hear your comments...   Oct 4 2013, 08:47 PM
Goggy   We stayed 2 weeks in March of 2014 at Winter Quart...   Apr 10 2014, 07:03 AM
RFCN2   Encore - Thousand Trails system is fouled up becau...   Apr 19 2014, 10:56 AM
Galli   Encore - Thousand Trails system is fouled up beca...   Apr 19 2014, 11:47 AM


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