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chloe
post Mar 7 2006, 03:14 PM
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Recently had a bad vacation experience. Reserved 12 days at Encore's Pioneer Village in Fort Myers in early Jan. for Feb.12-24. We also prepaid. This was all done by phone through Encore central reservations. We drove 1400 miles from Toronto. When we arrived we were told that they had overbooked and had no sites. They claimed that Encore just keeps taking reservations and has no idea when park is full. This is hard to believe. They also offered no compensation because as they put it "you do have your RV to sleep in." I'm sure that everyone knows how difficult it is to find a place in Florida in Feb. After calling over 20 parks we found a spot in Lakeland, but we spent 5 days of our vacation moving from day to day until we found it.
We have stayed in Encore parks before with no problems, but when you have a problem you really find out a lot about an organization. In this case Encore and Pioneer rate a big fat 0.
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Sue
post Jul 31 2006, 04:32 PM
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We had an odd experience with Encore. I emailed them recently for availability for January through March next year at the Royal Coachman, Nokomis. I received what I thought was a good rate for the three months, though with a rather heavy deposit requirement. I phoned to confirm that the rate was correct and was told that it was and that this was a "special". My husband and I talked it over and agreed to go ahead immediately with our reservation. He called and spoke with a third person, who said the rate was actually $1340 per month - way more than we had been quoted, twice, so we didn't proceed.

It seemed strange that two people gave us the same very good rate, but when we actually wanted to book there was apparently no such thing as a "special rate". We were puzzled over what possible advantage Encore could gain from this sort of misleading beheaviour. Had we been quoted $1340 per month from the outset, we would probably have gone ahead and booked, even though the rate is a little higher than we had hoped.

We are still hoping to find a good, dog friendly, site in the Venice area if anyone has any suggestions.
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kthorn   Beware Of Encore Park Reservations   Mar 7 2006, 03:14 PM
Big Ben   We are staying at an Encore park in Punta Gorda. T...   Mar 7 2006, 04:13 PM
John Blue   I would like to add that Encore parks are now the ...   Mar 7 2006, 10:09 PM
Not a very Happy Camper   I like to find out if anyone has made a reservatio...   Oct 4 2013, 07:48 PM
mdcamping   I like to find out if anyone has made a reservati...   Oct 5 2013, 08:57 AM
hominy   I had the same experience as kthorn. I will never...   Mar 15 2006, 04:42 PM
Team Tonto   We just recently stayed at an Encore Park in Kissi...   Mar 20 2006, 07:15 AM
Sandpiper   I've just joined this forum, but Ijust have to...   Apr 16 2006, 04:03 PM
misspip   Thank you for the input. We visited a few Encores ...   Jun 15 2006, 08:06 AM
Sue   We had an odd experience with Encore. I emailed th...   Jul 31 2006, 04:32 PM
John Blue   Sue, We have been to Royal Coachman one time, fir...   Jul 31 2006, 08:00 PM
Galli   Interesting subject and fortunately I was never in...   Oct 30 2006, 11:44 PM
jmo   What a shame. We were very impressed with our stay...   Oct 31 2006, 11:35 AM
Beastdriver   Galli: Some years ago, I was thinking about filin...   Oct 31 2006, 11:55 AM
Galli   Galli: Some years ago, I was thinking about fili...   Oct 31 2006, 02:16 PM
RVRetirees   I would absolutely not recommend staying at any En...   Jul 20 2007, 02:56 PM
Galli   I would absolutely not recommend staying at any E...   Jul 20 2007, 04:24 PM
RVRetirees   Getting in contact with anyone of authority at ELS...   Jul 24 2007, 10:14 AM
Galli   Getting in contact with anyone of authority at EL...   Jul 24 2007, 11:12 AM
joeey   Getting in contact with anyone of authority at EL...   Nov 24 2012, 10:16 PM
RVnot55   Getting in contact with anyone of authority at EL...   Feb 6 2014, 08:55 AM
spendbigbucks   I believe everything I read here. I was in an Enco...   Mar 10 2011, 10:25 PM
Galli   I believe everything I read here. I was in an Enc...   Mar 10 2011, 11:21 PM
bambilynn   We are Thousand Trails Platinum owners and are ver...   Sep 27 2011, 04:45 PM
Galli   We are Thousand Trails Platinum owners and are ve...   Sep 27 2011, 05:22 PM
ScbMarine06   My wife and I are currently staying in the Terre C...   Jan 16 2012, 12:17 PM
dfsipc12   We are in Winter Quarters Pasco now for over a yea...   Jan 16 2012, 12:37 PM
Galli   We are in Winter Quarters Pasco now for over a ye...   Jan 16 2012, 04:09 PM
kcmoedoe   We are in Winter Quarters Pasco now for over a ye...   Jan 16 2012, 07:24 PM
wendyj   I think everyone in an Encore RV Park should not p...   Jul 10 2012, 10:52 PM
kcmoedoe   I think everyone in an Encore RV Park should not ...   Jul 11 2012, 10:37 AM
John Blue   We will do anything to stay out of Encore parks ac...   Jul 11 2012, 09:14 AM
joeey   We will do anything to stay out of Encore parks a...   Nov 24 2012, 10:28 PM
rbrumfield   everyone should call vice pres. david kozy and te...   Nov 25 2012, 02:22 PM
Lindsay Richards   Sorry for your problems in Fort Myers. I was born ...   Jul 12 2012, 08:29 PM
Galli   To be honest, I am surprised to hear your comments...   Oct 4 2013, 08:47 PM
Goggy   We stayed 2 weeks in March of 2014 at Winter Quart...   Apr 10 2014, 07:03 AM
RFCN2   Encore - Thousand Trails system is fouled up becau...   Apr 19 2014, 10:56 AM
Galli   Encore - Thousand Trails system is fouled up beca...   Apr 19 2014, 11:47 AM


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