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> A&e Electric Awnings, Problems With This Equipment
post Jul 3 2006, 08:50 AM
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Our coach is three years old and has A&E automatic, wind sensor, electric main and overdoor awnings. In the three years we have had the unit, we have had the awnings worked on seven times. A&E replaced the motors once, Newmar replaced everything once, and we have had them repaired ourselves five times. They last for a few months and then stop working--the motor quits, a gear breaks, the awnings hang up, or something goes wrong. I'm interested in knowing if others are having problems with this product, or if I just have a lemon. Your comments would be appreciated.
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post Aug 1 2006, 09:18 PM
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Beastdriver, When we took our coach in to have the awning looked at, I learned something and thought I'd pass it along to you. You may already know this, but apparently awnings that were made at least 2 years ago (because that's how old ours is) actually have a wind sensor on the roof that measures the wind speed. When it gets above a certain speed (ours is set at 15mph) it is supposed to close the awning. I guess they have had trouble with that design because according to the service tech the newer sensors are based on vibrations. When an awning reaches a certain intensity of vibrations, it closes. The service tech told us the awning rep said the new ones were much more reliable. Course he also has ocean front property for sale in Arizona. So you can believe what you want to. Just wanted to let you know. PS, they didn't find anything wrong with our sensor. I should have placed some money on that outcome.
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post Aug 6 2006, 08:07 PM
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I also own a Newmar "Lemon". Have had numerous problems in the two years we have owned it. As to your specific question pertaining to the AE awning. Our's too is automatic and it had performed exceptionally well until........this past weekend. The sensor on the roof read "wind" (rightfully so) and closed the awning. After the storm died down I was unable to open the awning. Technician told me that sometimes the arms get stuck near the top and that I should try to free the jam to see if that was the problem. That was not the problem. The awning would not reopen.

However, we did resolve the issue. We have a control box for the awning in the storage bin just outside the door. Wife found a switch on the side of the box (out of line of sight) she toggled the switch and voila the awning opened. I then closed the awning and again it would not open. Toggled the switch again and again it opened. Tried it a few times after that and it continues to function normally. Fingers Crossed.

Good Luck with your awning...our experience has been that the RV industry is not very responsive to it's customers needs.

greg and jean

2009 Mandalay - Explorer Toad
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Posts in this topic
Beastdriver   A&e Electric Awnings   Jul 3 2006, 08:50 AM
Cheryl   Sorry I can't help. But, I'm very interest...   Jul 3 2006, 02:37 PM
Big Ben   Not only are they prone to breakage, they really l...   Jul 6 2006, 10:09 AM
Texasrvers   Our electric awning (with a wind sensor) is not th...   Jul 6 2006, 12:36 PM
Texasrvers   Beastdriver, I think I lied to you in my last rep...   Jul 28 2006, 06:36 PM
Beastdriver   Texasrvers: Thanks for the clarification. Actually...   Jul 29 2006, 08:00 AM
Texasrvers   Beastdriver, When we took our coach in to have th...   Aug 1 2006, 09:18 PM
bigredoes   I also own a Newmar "Lemon". Have had n...   Aug 6 2006, 08:07 PM
Beastdriver   BigRedDoes: Thanks for the info. Unfortunately, th...   Aug 6 2006, 08:15 PM
Cheryl   Texasrvers, Thanks for the laugh!   Aug 8 2006, 04:24 PM
David Goodwin   Likewise, we have had trouble....it did not retrac...   Aug 15 2006, 08:36 AM
Butch   Can't speak to the A & E electric awnings,...   Aug 18 2006, 09:01 AM
jmo   Funny really but not at the time. Just few weeks a...   Aug 20 2006, 03:19 PM
handicamping   I'm sorry to hear of so many problems with you...   Aug 24 2006, 07:59 AM
jmo   Handicamping, was there a sale? Just rtd from camp...   Aug 24 2006, 02:35 PM
Tuscany   :( I've got another problem to add. I have an ...   Oct 13 2006, 06:47 AM
Beastdriver   I am pleased to report that, after numerous teleph...   Oct 25 2006, 06:12 PM
Beastdriver   Just a quick update. As noted earlier, A&E rep...   Nov 15 2006, 08:37 AM
Browzin   Beastdriver Sorry to hear about your bad luck with...   Nov 15 2006, 01:32 PM

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