I own a membership at Wagon Trails Resort. Actually I bought two memberships at Wagon Trails Resort. One for my family and later I bought another for my parents as a retirement gift. (P.S. They love this place !) I guess I must have gotten SCAMED twice. First off, the resort & amenities are far from being a run down hole in the ground. Indoor Pool, Fitness Center, Sauna all super nice & clean. Also not usaully found in your back yard unless you have big bucks. Arcade, Sand Beach & Volleyball, Mini Golf Course, 2 Playgrounds and much much more. Im not going to list everything, but I can surely attest that the facilites are nice and I use them almost every weekend April-October. I wonder if those of you who have posted have ever visited this place. Secondly, the accommodations are great as well. First and foremost are the campsites. They look ok, people say they have decent electricity, good water pressure and mostly comment on how much space there is compared to other campgrounds. I can only say what I have heard from other campers and my folks, because I dont do rv or tent camping anymore. It's not my cup of tea, I love the outdoors and camping, but prefer more modern ways of "roughing" it, but my parents own a motorhome and they use the campsites alot. The Cabins and Park Models (Refferred to as Mobile Homes) are great. Park Models are miniature upscal mobile homes. These are what I use when I visit and stay overnight. (I use the resort alot for day use and the amenities.) The park models are what you see when you visit to tour. They are private units, with full kitchens, two bedrooms, with living room and nice bath. These units sure beat the heck out of your average hotel room. They are newer, very clean have air conditioning and are all mostly located on the lake. Now in all fairness the Cabins are older and not as nice as the Park Models. They are also listed as "Rustic" Cabins. They also have all the perks listed above about the Park Models, however thay are older and have an eighties feel to them. I only use them when we have friends visiting with us because they are much larger than the Park Models. Although they show a little wear & tear they are very clean and you can rent them for like $35.00 a night. $17.50 a night if you stay for a full week. For that kind of price I can't and won't complain. I have spent hundreds on hotel rooms that were not half as nice as these so called "Rustic" Cabins. In short I love this place as far as the amenities and accommodations go. I also bought this because of its location. In the middle of nowhere is just where I want to be to get away from everything else. Also, it is a outdoor nature resort. Where do you think they build these, in the city next to the freeway on pavement with a view of the local homeless crowd. This resort was built where its at for a reason. 15 minitues from 3 of ohio's best recreational lakes, wine and covered bridge country, 2 water parks, canoe river, amish country, animal parks and by the way the county and surrounding towns are known for and survive on tourism, so someone is going there for some reason or another. All of the above is mostly opinion, meaning different strokes for different folks, its all about what you like I guess. But what really angers me is the scam talk I've read. Remember I bought 2 of these and both times I went through the same exact process including the tour because my folks went for the second one. Here witin lies the TRUTH of the matter. You didn't get scamed. You mave have made a bad personal decision, you may have not payed attention to what you were doing, you might have even had an over zelous sales person, but you did not, could not have been lied to. This is an ownership program, giving you ownership rights, which entails paperwork. Most importantly a peice of paper that is a disclosure form. It not only list numerically all the financial obligations, length of terms, and benefits, but it even in bold states that you should absolutely not sign anything unless you are sure that you are satisfied with your purchase and that you have not been told anything that does not appear in writing. I know, because I signed two of these and you even have to initial next to each item, confirming that you have read and agree to the terms, then you sign at the bottom. My paperwork tells me exactly what Im getting and exactly what my obligations are. Both my tour guides even read aloud each item to me before I initialed. Maybe, just maybe some of you should look in the mirror and take some personal responsibility and be accountable for you own decision, instead of blaming them on the resort. As far as the customer service goes, I have only had one problem in the 7 years I have been a member. Once, I showed up for a cabin rental and my reservation was no where to be found. I asked to speak with a magager and actually got one of the owners. There were no other cabins available, but they gave me my initial reservation stay for free and then gave me another stay for free also to make up for the trouble and thier mistake. That sounds like good cutomer service to me and also good business pratctices as well. Oh, and to top it all off, the comment about the Better Business Bureau Rating, is laughable at best. Try to go to the BBB and look them (the BBB) up on thier own website. They don't rate themselves. Why? Because if they did they would have to disclose that they are being sued constantly by businesses and with class action lawsuites. Primarily because if you are not a member you get a bad grade. The BBB is not a government agency and is probably one of the worst offenders of Non Protif Organizations makeing huge profits extorting businesses. Which is why less than 30% percent of all businesses nation wide belong to the BBB as members. I know because I work for a N.P.O. and you hear about the BBB all the time because they give us all a bad name. Anywho, this is just one guys opinion. In the end, do your homework, use the brain god gave you and most likely you will be just fine. I will continue to reccommend this resort to my family and friends. If you want, you can even email me. My email address is firstname.lastname@example.org. and my name is Justin. Atleast I have the dignity and the nerve to leave my name and contact info.