QUOTE(Dutch_12078 @ Jul 11 2012, 06:21 PM)
Try using ReserveAmerica to reserve a state park campsite. Here in NY, there's a $9 fee to make the reservation, and then another $9 fee if you cancel at least 8 days in advance. Less than 8 days, and you're charged the $9 cancellation fee plus the first night's site rental.
ReserveAmerica gave me fits one time. I had a reservation for 3 nights at a COE park. On the morning of the night we were supposed to arrive, we could not leave where we were due to bad weather, so I called to say that we would not be there that night only. I still planned to be there the other two nights, and in fact, still wanted a third night after the first two. I understood the cancellation policy and planned to have to pay the $9 fee (that was all you had to pay back then).
Here's what got me--I could not cancel just the one night; it had to be the whole reservation. So I told them to cancel it and make a new reservation for the next 3 nights. But they couldn't do that either because I was within the time limit to make a reservation. Reservations could not be made within 3 days of the stay date. So I then said to keep the original reservation, and in order to hold the spot, I would just pay the entire fee for the first night. Nope, couldn't do that either. If I did not show up the first night even though I was paying for the site in full, the rest of my reservation would be canceled.
I have never encountered any reservation system this ridiculous. I finally called the campground directly and explained the situation. They could not do anything about the cancellation fee (and that was OK), but they assured me I would have the spot on the 3 days I needed it. When we finally got to the park the spot was ready and waiting for us thanks to the park personnel. I have not made a reservation through Reserve America since.