QUOTE(zavsgran @ Sep 28 2012, 03:17 PM)
I would love to start a website that reviews guests, I wonder how they would like to be slandered & defamed.
I'm so sorry to hear that someone wrote a bad review of your campground. I can only imagine just how frustrating it is to put your hard work and endless hours into a place only to have it written up poorly.
As TexasRVers said, if it's something completely false, such as they said there is no shower house and their actually is, by all means do have that corrected with the website. Make sure that's noted on YOUR OWN web site as well, because we often do click through to check that out.
But, if it's just a matter of someone who didn't get their expectations met when they stayed with you, the readers here can pretty much see through that when we read it. Also, if there are other, recent favorable reviews of your place, we're sure to take that into consideration, as well.
As for the number ratings in the reviews (1 - 10), please keep in mind that these are so arbitrary that I (and probably others) don't put much stock in them. I have seen reviews where people deducted points because the campground had recycling for plastics but not for glass, or other such trivialities. On the other hand, I gave a state park a 10 rating, even though many would think that's not an appropriate rating unless there are full hookups at each site.
And I do kinda like your idea about ranking the people who stay at your park. Makes me wonder what'd be said about us!