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Reviews

Review Count: 2
States Visited: 2
Helpful Reviews: 0

Spearfish KOA, Spearfish, South Dakota

Date of Stay: April, 2017 - $40.00
Overall Rating:      

We stayed at this KOA in Sept. 2016. When we extended our stay a few times, we noticed an "amenity fee" on our receipt. When we questioned this charge, we were told it was for an easement that the owners had to access a walking trail. They said KOA didn't let them increase the nightly charge, so they charge a separate "amenity fee". Which...we probably wouldn't mind, IF we were told about this when we checked in instead of a random charge that we weren't expecting. Also, we were going to do our laundry and ran into one of the owners. They said, "laundry room is coming down tomorrow." We asked if the washer and dryers were still inside and were told they weren't. We had NO idea. My husband called and spoke to the other owner and how they could do this without letting their guests know. She said something about not seeing us for a few days. They had been sending us our receipts via email...they could/should have sent an email to guests to advise that one of the amenities they had would now be gone. My husband asked if they would be taking a few dollars off of the rest of our stay. She snapped at him and said, "Obviously you've never run a campground before." With that, we had to go to the Spearfish public laundromat. And, we left the KOA and went to another RV resort. We camped at Spearfish KOA in a Motorhome.

Value
     
Clean Restrooms
Service
     
Clean Showers
Cleanliness
     

Site Details

Campsite
     
Site Surface
Grass
Site Type
Other
Site Space
Long enough for my motorhome and a towed vehicle
Campsite Features
Picnic Table
Power Hookups
50 Amp
Sewer Connection
Yes

Campground Details

Space Between Lots
Nearby
Sun & Foliage
Some Shade
Tow Vehicle Parking
Yes, Convenient

Review Count: 2
States Visited: 2
Helpful Reviews: 0

Pleasant Harbor RV Resort, Peoria, Arizona

Date of Stay: February, 2017 - $30.00
Overall Rating:      

Very crowded sites. No cable. Some full time residents, many sites very cluttered. Our neighbor had lived there for 4 years and their trash was coming under the chain link fence into our site. Quiet time (barking dogs, extremely loud neighbors and people drinking and partying until midnight) and dogs on leash not observed by all guests (which can turn very badly in seconds). Many nights people were drinking and loud until midnight. Washing machines were ok, but had to keep feeding quarters into dryers as they took forever to dry clothes. Wireless worked at first, had wind and rain one night, wireless was out for 4 days. Water pressure was not enough for our on demand hot water heater to get hot water in bathroom sink. Called office twice and were told someone would come check it out, nobody showed up. Website says they have security, but never saw a security vehicle, so might just be person in the booth that collects money since the park is open to the public. Stayed 2 weeks instead of the 3 months we reserved. Emailed park about being refunded $45 cancellation fee since our visit was terrible, and they knew that. In my opinion , they don't care to make any changes to make people's visit more enjoyable. Most businesses care about keeping their customers happy. We were told that they put a copy of our email in our records, in case we ever try to make a reservation there again. Not good customer service in my book. We camped at Pleasant Harbor RV Resort in a Motorhome.

Value
     
Clean Restrooms
Service
     
Clean Showers
Cleanliness
     

Site Details

Campsite
     
Site Surface
Dirt
Site Type
Back in
Site Space
Just long enough for my motorhome
Campsite Features
Picnic Table
Power Hookups
30 Amp, 50 Amp
Sewer Connection
Yes

Campground Details

Space Between Lots
Very Close
Sun & Foliage
Some Shade
Tow Vehicle Parking
Yes, Convenient

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