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States Visited: 1
Helpful Reviews: 1
Date of Stay:
December, 2017 -
We booked this park 8 months in advance for a 3 month stay, starting in Dec. We were very specific on the site location that we wanted. No trees and in the Seven Acres area. In October, we called to let them know we would have to shorten our stay to 30 days due to unexpected work issues. Was assured that wouldn't be a problem, and although we couldn't request a specific site, we would still be in the Seven Acres Area with no trees. Upon arrival, we were given a site that was not in Seven Acres, but a site that had a tree that was obstructing our satellite signal, the sites were so close we had our neighbors sewer hose on our site right next to the small picnic table. We went back to office to request a site without trees and preferably in the Seven Acres Area that we were told we'd have. We were then told, they could not move us, that the computer assigns sites and there's no way to change it. Asked to speak to the manager. She was called and put on speaker phone. She was NOT helpful at all. Wouldn't listen to what we were trying to tell her, she talked over us and told us there wasn't any trees on that site, she wouldn't listen and told us to call satellite company, that there was nothing they could do as they were 100% full. She said we could leave if we weren't happy, but none of our $1000 rent would be refunded. The park was only 50-60% full at this time. Even after being there for 30 days, there were still 15 spots empty in the Seven Acres section. Pool was far from being finished, (which we were told in October it'd be done by Dec 1st). Laundry room was dirty with very old machines. We went 30 days without satellite, had to look at neighbors sewer hose, and they DO NOT care to accommodate and work with customers. Very disappointed with our site, the office staff and manager, they are rude and don't know how to listen to customers. Do not recommend and we will NEVER stay here again. We camped at Shady Acres RV & Camping Park in a Motorhome.