Date of Stay: June, 2008
The staff was extremely rude and hateful. Our reservations were messed up, and upon arrival on Friday afternoon we were informed that a large party had booked the campground for Saturday and that all facilities were blocked for use of the campers from 12-4. We were however told by one of the managers that the game room would be open for the children to use. On Saturday after 45 min. in the game room the children came back to the site to inform us that they were told that the game room was off limits as well. They were not allowed to use the pool, the basketball court, the putt- putt area, the slides, the game room, nothing that we had paid for as guests of the campground. When we went to the office to complain about the children being kicked out of the game room we were first laughed at by the staff behind the desk and when we once again asked to speak to a manager, a man showed up. He said that if we didn't like the door was right there and to leave. When we asked for our money back for Saturday night he replied that we wouldn't get a dime! Save your money and time! The site was overgrown with poison oak, the electrical box was exposed, and the sites were not level. And to add insult to injury, all afternoon they were giving hay rides to the people in the private party all through the campground while our children had to sit back and watch as they passed by our site a number of times. This campground is owned by Legacy RV resorts out of Texas. We called there on Sunday when we returned home and spoke to a manager who stated that he would get back to us either that night or the next day, and we have yet to hear a resolution on this. These are by far the rudest group of people I have ever had to deal with.
Date of Stay: May, 2008
Wonderful campground! Staff was very nice, the park was very clean and they had many activities for the children to do during the day. Everyone is very helpful. I would fully recommend this campground!