Date of Stay: July, 2014
Most unfriendly campground we have visited in last 7 years of camping. There is a steep hill leading up to office with stop sign while still on hill which could cause issues. Site was a little uneven but also had issues backing into the site due to the gravel and tires spinning. The pool area was nice. We will have second thoughts staying here again if in the area.
Date of Stay: June, 2014
Staff friendly and nice. Rather disappointed in our visit – no escort to site but the roads were clearly marked, which helped. Grounds not kept up with trimming, etc. Water connections about a foot below ground in a PVC pipe – had to be on hands and knees to connect hose in the tight pipe. Sewer connections way high - sewer does not flow upward very well. Many seasonal units intertwined with transient guests but many of the seasonal units were cluttered with debris, unkempt sites which took away the overall appearance of the campground. Found a timer on the showers, which is OK, but there was no way to control temp of water, therefore did not use. We paid for a deluxe site but did not have a fire ring. Overall the campground needs general updating. Campground is very close to restaurants, gas stations, and grocery stores. We will have to think twice before visiting again if in the area.
Date of Stay: May, 2014
Awesome staff, efficient during the mad rush at 5pm or so – full staff on board to assist those arriving. Best WIFI we have seen in long time at any campground. Cable TV not the best (very fuzzy) but suitable. Bath house very clean. We will return without hesitation.
Date of Stay: August, 2013
Escorted to site, great customer service and friendly staff - willing to answer any questions. They even went overboard by assisting a large family on wagon ride even though all equipment was put away. The children loved the ride. Placement of utilities was good. Our site was level however you can tell others definitely were not even with blacktop. The wifi was so so - always had poor connectivity per computer - slow to not working a lot of the time. The store was very reasonably priced and carried necessary items. Had good pancake/egg breakfast on Saturday morning for a cost. The pool was very clean. NOTE: Entry and exit from the campground involves steep hills. If back in the area, will visit again.
Date of Stay: April, 2013
As stated by others – there is noise from the expressway and trains, but it is not that bad. Some of sites near road leading to campground can hear the trains more than others. Overall it is an older campground, but it has a beautiful lake at the one end. It was a pleasure walking around the lake enjoying nature. It is a catch and release lake. Found the restrooms to be in good shape and clean. Other amenities were not open yet for the season. It was so neat to be sitting in the travel trailer; look out to see a deer strolling through and wild ducks in the lake. The owner was very kind and helpful. Wi-Fi was one of the best we have experienced. We will return more times in the future.
Date of Stay: March, 2013
Did not actually stay at campground - we were traveling in area and decided to check it out as part of this campground is becoming part of the KOA network - unfortunately no one was at gate to allow access - only way in via a keycard. We understand they are to open full time on April 15th however please note - there are NO SIGNS whatsoever at this point from I-64 or on I-64 signs showing this as a KOA nor as Thousand Trails so you are on your own finding the campground. It is best though to use Sunman, route 101 exit off I-64. Based on previous reviews, lets hope they improve the KOA section of the campgrounds.
Date of Stay: July, 2012
Registration customer service was very good, campground well groomed and plenty of items for children's activities. Now the downside. Despite being a large campground, no escort service to sites (we got lost), plus there are no signage for the roads which made matters worse (spoke with others with same feeling). A camper actually helped us find our site. Outside pool water was not clean at all. The inside pool: the water stunk. Our granddaughter jumped into water and immediately got out due to the smell. The restrooms in this area were deplorable. In fact doors warped, vanities in very bad shape with nasty smell. Cable TV was poor along with the internet. After paying over $70 for premium site etc., and the extra $3.50 day for "resort fee" we found this campground not to be up to par for being a corporate owned KOA facility. Campfire wood: if you don't ask, they will not deliver. Whereas at other KOA's we have visited, if needing firewood they immediately contact a worker to have the wood delivered. Parking for registration is a nightmare due to KOA trucks parking where campers should pull in for registration, along with guest vehicles who park in area for the pool. We were unable to pull out due to closeness of other vehicles and the bicycles in the way for the kids going to the pool. The area is not well marked so a hodge podge of a mess. They need to do some infrastructure work and improve customer service after registration. If in area again, we will give it another try. One last item: watch which site you get as some of the trees drop berries and makes a mess of your camper and the awnings.
Date of Stay: July, 2012
Late arrival: packet on their board for us. As others have indicated, this is all gravel, no grass to speak of. We choose a water/electric only site. At night it was difficult to drive around due to lack of lighting. Also some of the lanes were tight. Went to move picnic table and it partially fell apart: very old and dilapidated. If here for more than overnight, would not use the picnic table. When registering by phone, the rep was very kind and courteous. Very close to restaurants and a Wal-Mart. If in area again and needed a one night visit, would do so.
Date of Stay: June, 2012
Fun – swimming and fishing - electrical issues but could have been due to the heat and usage. Neighbor had volt meter – was nearly getting into low voltage red zone. Camp worker was kind to take off shoes before coming into camper to check power even though not required by us. Pool water very cloudy – still had fun. We had good tree shade to avoid intense sun on sun. Store not stocked well but Food City very close. Cost for ice too expensive in park store. Not a destination if looking for special activities with children throughout day but do have the pool and nice playground. We will return if in area again.
Date of Stay: May, 2012
Overall a very nice campground. The office staff is outstanding - will do anything to assist you to have a good time. They had many activities for adults and children throughout the weekend. Entrance is a very steep hill and exit on other side of campground is just as bad. The one big negative is most of the sites are not level. Many of the sites have blacktop surface however not level - we had over 3" levelers on one side and still not level but did not have enough wood etc to raise more. This was evident throughout the park. Realize park is older but they need to repair the sites one at a time to bring the facility up to date as it will not be cheap to do the work but in time all would be good. If in the area again, we would stay.
Date of Stay: May, 2012
We had stayed here last year - they are always trying to improve the park even though it is a newer operation. They will try to accommodate you in anyway they can. The only pitfall is some of the roads - they were told by officials the blacktop must be down before opening a couple years ago even though ground was not ready so this has caused many parts of the road to deteriorate. They are doing what they can with the resources they have to temporarily fix the locations or even lay down a lot of new gravel. In time this will all be cleared up - we will definitely return.
Date of Stay: May, 2011
Not sure if it was due to all the rain this spring but the campground looked somewhat unkept or maybe just an older KOA. Most of the roads are gravel along with sites. Many of the sites actually have grass growing where the units pull in – coming through the gravel. Surprised to find our site to be level. The deluxe sites will surely accommodate any length of unit with toad. Due to placement of water/electric we actually had to back up our TT in order to use our cord as it was not long enough and added hose length for water. This put our steps into grass area vs next to patio. Very disappointed in WI-FI – why advertise WI-FI when it does not work even on the deluxe sites. They stated if your laptop had Vista or Windows 7 there have been problems. Staff was very friendly and helpful. Overall though, we will likely not return unless really need to be in the area. Will not visit if just to get away for a weekend etc.
Date of Stay: April, 2011
Wow, what an experience we had at Whispering Hills. The time spent dealt with severe storms, tornado warnings with heavy rain and wind. With that being stated, the owners of this CG were very concerned about their guests. They were constantly keeping us updated on weather conditions. In fact they came around at 5:30am letting us know about some pending bad storms were coming in the CG direction so we could go to the safe spot on the CG. The whole Midwest has experienced one of the worst April’s in history with large amounts of rain and severe storms. My wife and I decided to leave a day early as there was no relief in sight with the weather. We actually had a small break with sun peeking through so it was our chance to break camp without rain. By the time we were pulling out, another round of storms was coming. The owners deserve much credit for their diligence of working with the guests. They are two of the nicest folks that you will ever meet. They even offered a refund but we declined as it was our choice to leave. This CG will be one of the top in the area (it is new) once all the landscaping is complete. We encourage anyone who is traveling in this area to give this CG a chance (we will be back for sure). It is easy access to and from the I-75 expressway but far enough from the expressway that noise is not an issue.
Date of Stay: July, 2010
Registration went well despite the office was very crowded with campers arriving all at the same time. Staff was friendly and helped everyone with a friendly smile. The one part of registration that was bad was that we requested someone escort us to our site. They indicated someone would be out but no one assisted us so we went looking for the site. One major negative about this CG is the narrow roads and placement of utilities. It took us over an hour to locate a site whereby you did not need a extension electric cord and sewer hose going under the unit and long water hoses. The sites are back to back type. In some cases two cannot fit if the units are too long. Also, if you arrive when the CG is relatively crowded with a unit over 30’ beware you will likely be unable to maneuver into a site (as in the case of one camper). The roads are not wide enough especially when pull vehicles are parked near the road, not enough turning radius. The sites need to be more of an angle. The pools (3) and play grounds were excellent. The children were also able to play on a jumping pillow, mini golf and each day had a wagon ride. Each day the staff had different activities for the children even during the week. We only visited one of the restrooms (near mini golf) and were not impressed. The restroom definitely needs updating and cleaned up. We were very disappointed on the condition. They advertise about having tickets etc for activities in the area. This is true and we used their services however one disappointment was during the 5 days here, they never had bus tickets. Each day they stated they will have some the next day but never did. If again in the area, we might stay here but will review other CG in area before making final choice.
Date of Stay: July, 2010
This CG has an area set aside strictly for overnight stays. It is located at one end of the CG. The sites were mostly level with small gravel which made it easy on the feet. Some sites though would require significant levelers for stabilizers. Many of the motor homes were placed on a “grassy” type area which creates problems. You could see where one motorhome actually dug into the dirt with front end bumper while backing into the site. They hope it will not rain. We spoke with one of the campers who indicated one of the motor homes had to be towed out of their spot. As stated by others, this CG has many seasonal sites however unlike other CG’s, these were well kept. We were impressed with the restrooms – each actually had a special foam dispenser with foam that can be wiped on seat and handle by a supplied towel to disinfect the items instead of using paper seat covers. Our granddaughter had a blast on the fire truck ride with the other children. This was a day where water was exchanged by those on the truck and with others on ground that had water balloons and some with water hoses. Everyone really got wet but with fun. With a cost of $45 after discount we found this to be steep for an overnight stay and not unhooking. There is no cable TV and no swimming pool (has a pond that was not inviting). If in the area again though, we will likely stay again. Not sure if this would be a destination CG. We were on way to Niagara Falls, Ontario.