Ace Clark

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  • Review Count 3
  • States Reviewed 1
  • Helpful Reviews 0

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Date of Stay:

We never stayed here, but they took our card number, never ran it, for the reservation. Things came up and we weren't able to stay. They never hassled us at all!! Nice place and facilities!! We would stay here, no doubt about that!! Thank you!

Date of Stay:

We had visited this park 2 times in advance as we were looking to stay here permanently. The 3rd visit, we were told they needed money to hold the spot for us. We didn't have the money at THAT moment and explained that. They put us on a list. A few days later, we called to pay for our site. We were told then that it was already taken. We lost our house and have to live in means that we can afford. After even calling the area manager, no call back. I called again, no call back. This is after calling the corp office in Arizona. I had thought customer service is everyone's goal. Not this place. I'd never pay to stay at this place. Its in the WORST part of Austin, in the HOOD! All around the outside of this place is all illegals. Not to mention, next to a porno shop. Soooo not cool if you have kids! I told them if they do not resolve my problem, I'd call the Better Business Bureau, they never called me. So, now they are getting my poor review for NO CUSTOMER SERVICE. They can't even call me to find out if I wanted the spot before they gave it to someone else. That's plain rude! DO NOT STAY HERE!

Date of Stay:

We stayed here for about 5 months. We loved the place and we have lived in the area for over 5 years. I guess the only problem would be the dog waste police. This guy spots your dog, and when you walk away, has to quickly check his business and report it. We had a nice and relaxing time. Great people and area. I'd come here, but only if I can bring my dog, which is the off season, but to me thats the best time! It was $480.00 a month including cable TV.