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States Visited: 1
Helpful Reviews: 0
Date of Stay:
May, 2009 -
Boyd's Campground, Key West is definitely not the place to go to for fun and relaxation in Key West. I decided to end my 5-year relationship with Boyd's Campground after a progressive decline in customer service, rise in prices and outright threats by the Manager. (Please note upon departure I requested the managers name, was given one and told that that was all I would be getting from them), to pay more money after my entire balance was cleared upon check in. The Management team and front desk support show a complete and absolute disregard for any type of customer care or customer retention. I went back to Boyd’s Campground each year hoping that this lack of customer care was a rare occurrence, but after repeated struggles with the lady at the front desk to book a site without an attitude or sarcastic tone, I have decided it is not worth my time or money to stay here. Next time you're in Key West, steer clear of the strongarm tactics of the swindlers at Boyd's Campground. We camped at Boyd's Key West Campground in a Motorhome.