pepstre

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  • Review Count 4
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Date of Stay:

We were traveling through Bowling Green, KY and decided to stop and stay for a few days to check out the town and do a few things. So I got on my iPad to see if any RV parks were around and it brought up KOA so we have stayed at some KOA's before so we thought we'd go check it out. Big mistake!!! First, we go to see if any spaces were available and the lady behind the counter was not accommodating at all. She was acting like we were inconveniencing her by staying there. She was not friendly at all. At first I just chalked it up as thinking sometimes people just have a bad day. As the conversation went on I realized she was just not the type of person who should be working with the public especially at a RV park. My husband and I just looked at each other and shook our heads, but we were tired and ready to just relax so we just paid for our site and went to park. Well we had to drive around the park twice because some of the roads are not properly marked. When we finally found our site it was a terrible site. The site was uneven and where she put us was not what she told us. No shade at all and that's the first thing we told her we want, shade. It looked like they just took an extra part of the park and through some gravel down and called it a site. The roads are narrow making it a bit difficult to maneuver our rig. Bottom line we drove right back to the office and got a refund. We have been full timing for 6 yrs and have seen a lot of RV parks but I have to say this KOA is horrible. I would not stay here if traveling or recommend this KOA.

Date of Stay:

We stayed for 7 days. We recommend this park to anyone. Sites were large and shaded and easy to get in and out of. The staff was friendly and very helpful. They set up all our tours for us and made sure to ask each day if we enjoyed our tour. They had BBQ Saturday night and then we enjoyed their karaoke party. We will definitely stay at this park anytime we come to Nashville. You might pull in not knowing anyone but I can tell you this when you leave you feel like your leaving your family. Thank you Grand Ole RV park owner and staff for making our visit a wonderful memory.

Date of Stay:

Great place to stay. It is really quiet and peaceful. The amenities are super nice. The bath and laundry facilities are really neat and well maintained. The owner and his manager and both available to assist with any need you may have. They try their best to accommodate your requests while maintaining a very tidy park. A great choice for the location just north of lots of venues that the city of Houston has to offer. The park sometimes has some low areas that retain water after a lot of rain, but that would be the only reason I cannot give this place a 10. The "Sonic" ice is great and it is free. Lots of great things and too many to mention. The free Wireless Internet service is the best anywhere we have been to date and it is a fast DSL connection.

Date of Stay:

We arrived on a Friday, expecting a Lakeside spot. That did not happen, because they were full and the reservation said that our reservation wasn't for a Lakeside spot. Well my fault, I did not look the reservation confirmation over as well as I should have. Regardless, I was told that I would be on the lakeside. Okay, things aren't starting out well, but not a big deal at this point. While getting set-up and hooked-up, I fooled with the cable TV hook-up for a while. I mean till my fingers hurt from trying every different cable I had, thinking that one was bad. They gave me a list of channels that you get with the sign-in paper work. So I am steady trying to hook it up. There is an outlet at the utility station, what am I suppose to think. I got cable and it will not work. Okay, after 1-1/2 to 2 hours of trying, I called the front office. I explained the situation and asked if anyone could come help me troubleshoot the problem. The answer I got blew me away, she said that off the lake sites on the Interstate side of the park have no cable TV. I was hot! I mean, why was that not told that to me to begin with. Why would you have a hook-up there and it not work and it appears that you would mark it "out of service." We won't be back, and that is that. We just purchased a dome for the rig, and we won't miss another important event on TV due to lack of communication. Oh yes: no offer at all to accommodate us and make the situation right. Not even an apology for the inconvenience. Rude!