Date of Stay: June, 2015
Overnight stop for us. Road from I-75 is under construction, so the sea of cones and barrels make for a tough, but manageable entrance. Luckily, it's a short distance. Once we entered the RV park, roads were paved and easy to navigate. Although the office was closed, materials and clearly-marked maps were available. We chose a spot and left money in the mail slot. We received an email the next day confirming payment. They even sent a survey to learn about our experience. All pads were paved, long, but slightly narrow. You have to get into the grass to hook up. No shade at all. Hook ups were well placed and worked. WiFi was excellent. Cable TV reception was good but had a limited line up. The resort has every recreation amenity imaginable: shuffleboard, pickle ball, rec room, etc. Pool, deck, and furniture looked good. Laundry room had many clean washers and dryers. Even some large capacity washers. Rest rooms were individual, air-conditioned, and luxurious. Very clean, tidy resort. In season, this resort would probably be a happening place. Most of the I-75 parks are less than desirable. Believe me: We've stayed at most of them, and they are cringe-worthy. So glad to find this one. I'm sure reservations would be a must in season. We were in a hurry to return home, or we would have stayed longer to enjoy all the resort has to offer.
Date of Stay: June, 2015
Strike 1: The clerk I spoke to told me 1 to 1-1/2 miles from the I-95 exit. My GPS was telling me otherwise, but I don't always believe it. We went over 6 miles from the interstate through two-lane residential streets before reaching the park. Had I known the distance, I never would have chosen this park. It's not suitable for an overnight. Strike 2: No one was in the office when I arrived. On the door was a list of available sites,the price, and a faint,hard-to-read map that was a challenge. No info on cable channels or Wi-Fi codes. Because we had pulled up to the registration office, per the sign, we overshot the entrance to the pull-through sites and had to navigate the park's perimeter to pull into our site. The roads were narrow, bumpy, and pothole-filled. We finally arrived at our site. It was dirt with a few intrepid blades of grass. Even messier, I'm sure, with rain. It was bad enough dry. We tracked so much dirt into the motorhome just in the short time there. Not completely level but manageable. Site was long enough but narrow. No one was next to us; otherwise, it would be tight. Hook ups were placed correctly, at least. Cable worked well, but I couldn't get onto the Wi-Fi without the closely guarded password. I didn't use the restrooms or laundry. Strike 3: Many older, permanent campers were mixed in with mobile homes. Some had years of clutter surrounding them. Not very appealing. This park was not worth 40 dollars per night, especially when I factor in the cost of diesel fuel for the 12 round trip miles to reach this out-of-the way location.
Date of Stay: June, 2015
Park entrance is not far from interstate, but the eastbound exit intersection is confusion corner. Lots of roads going different directions, so you have to make some snap judgements quickly. I followed the GPS, and it was accurate, for once. The clerk at the RV park had also given me directions on the phone, so the two combined helped. Call to get directions. Speed bumps that dot the main entrance road into the park were the "shake everything in the coach type." I can never understand why park owners do this to their guests. No escort to site after check-in so when we arrived at our site, another RV was already there. This required a walk in the rain to get another site assignment. Young man at desk didn't seem overly concerned or apologetic that I was inconvenienced and soaking wet. Our gravel site was wide enough and level. Some grass in between and some shade. There were also concrete sites without shade. Hookups were well placed and worked well. Cable had all the best channels. Wi-Fi worked until campground filled up on the weekend and then connection was screeching halt. I didn't check out the pool, restrooms, or laundry, but they were available. This isn't the most attractive campground, but it's good for several days, especially if you are out seeing the sights in area. Lots of graveyard junk in the storage row behind us. Campground seemed to be at capacity on the weekend, so book in advance. We'd stay again.
Date of Stay: May, 2015
Unhook your toad at church parking lot just south of exit 59 off I-40. We didn't know to do this. Big mistake! Patton Cove Road leads up to campground from the church lot. It's a narrow road with steep drops. Watch out for the blind, sharp turn just before the Mama Gerties' sign. Traffic to the right doesn't have a stop sign. Enter campground. To register, you can either take steep stairs or go around to the left of the brown building and take the ramp. I took the stairs, not realizing there was a ramp. Quite a workout. Office staff was very efficient. We had an escort who helped us disconnect the toad and lead us to our site, thankfully. Very hilly, but he knew how to get us into our spot. Everyone gets an escort. Gravel sites were actually level. Space between sites was good. This is one of the best maintained parks ever. The staff is always working. I saw one worker actually turn over picnic tables to clean underneath. Laundry with new washers and restrooms were immaculate. Staff is helpful, too. One rig across from us left the awning out overnight during a hard rain. The awning collapsed, and five of the staff members helped the owner remove the awning which was a total loss. Probably a two hour assist. We had a site on the lower tier, but the upper sites have amazing views. Very hilly to get to these, but doable for the courageous driver. Not us. Cable was outstanding with many channels. Wi-Fi was good most days. Verizon coverage on Android was spotty, but OK on iPhone. Fenced dog park. Mama Gerties is close to all the Asheville and Black Mountain attractions. Blue Ridge Parkway is near and easy to reach. So much to do in the area. Beautiful views as you drive to them. Great place with wonderful, hard-working staff who take pride in the park. Taking pride seems to be a vanishing attribute in many RV parks we've visited. We appreciate it when we find people who care about the customer. Reasonable prices. Very quiet, peaceful mountain setting.
Date of Stay: April, 2015
There's a toll road you will take to get to the resort, so have your money ready. Roads leading to the resort were good, but very busy and have some construction. We weren't even there during peak season. Call first for specific directions to the resort. The drive from I-95 to the resort probably took us 40 minutes. Get a map of the island and surrounding areas when you check in. You'll need it to get around. You can choose your site before you book the reservation. Choose carefully. The website had pictures of each space. I was lucky enough to choose well. Our spacious site had pavers, a wrought iron table and chairs, and beautiful landscaping. Some sites were narrow and overgrown. There was an escort to the site. He gave us pads to put under our jacks. Hook ups were well placed and worked. Cable and wifi were good. Pool, tennis courts, recreation hall all looked inviting, but we didn't partake. I liked that we got a key card for the entrance gate. Better than trying to remember random numbers. We were there to visit Savannah which was about 40 minutes from the resort. Beautiful country roads to get there. We prefer driving a little to get to Savannah. Navigating the roads and traffic and the marginal campgrounds near Savannah isn't our idea of fun. Beaufort is also a pleasant drive. Enjoyed the resort and the area.
Date of Stay: January, 2015
This campground previously had made our "never again" list because of the horrible county road leading into the park. I read that the road had been resurfaced, so we decided to try again. It has now made the "Never ever again; I'll stay at Walmart before I will stay here again" list. Check in was quick. However, that was the end of quick. We had to wait for our escort to help another camper hook up the electricity. I told the escort we could hook up by ourselves, but he wouldn't allow that because he had to shave down the plugs on our electric cord. I was not too thrilled about someone taking a file to our plug. I guess they have their rules, but it took him 20 minutes to get to us. All I wanted to do was hook up, get into the RV for a shower and some food, watch some television, and check our email. No cable. They were in a dispute with their cable provider. Worthless WiFi. But here's the worst part: the overnight visitors were parked in parallel rows which we knew from previous visits. However, this time a camper was parked in front of us, preventing us from driving forward. Instead, we had to drive down a mound of dirt to exit. As I was guiding my husband out of the site, I saw the generator's exhaust pipe dragging but could do nothing to stop this. Fast forward to next repair: we had to pay to have the exhaust pipe straightened and reattached because of this. Several hundred dollars. Although this campground is a convenient stop on I-75, we will never go there again. Not worth the price, the hassle, or the expense of having repairs made. If you opt to stay here, make sure you get the first site in the row so you can pull straight out of the lane. Otherwise, you'll be spending money for repairs.
Date of Stay: September, 2014
Entrance to the campground is through a residential area, so that is always unsettling. Office clerk was friendly, but the escort didn't know much. He took us to a narrow site, and we only had inches...yes inches...to spare on either side of the motorhome. I told him that was unacceptable. By some miracle, and some excellent driving by my husband, we pulled out of the site, barely avoiding the posts in the way. The next spot was as bad. The neighbors' awning was hanging over our site. Strike three: he took us to the most unlevel site we've ever had in decades of RVing. It was so unlevel, the fridge temperature dropped. In the morning, we had to throw away many items that were suspect. Terrible cable and hit/miss wifi. Very poor water pressure to motorhome. Previous reviews complained about highway noise, but that was the least of our problems. I am not renewing my KOA discount card. Not worth it. They are almost all unacceptable and overpriced.
Date of Stay: September, 2014
This "resort" might be "first in Florida" as they state in their ad, but it's definitely the last place we'd ever stay again. The signage at the entrance was really confusing. As a result, we took a wrong turn and ended up at the Jennings version of the Bates Motel. Since we saw no way to turn around in the motel parking lot, we had to disconnect the tow from the motorhome. The loose, snarling dog on the porch of the motel added some unwelcome drama to an already bad situation. Who wants to disconnect the tow car for one night, especially in the hot, humid, buggy summer heat? We finally checked into the cluttered office and were sent on our way by a rather unfriendly clerk. The narrow site had the connections far from our sewer and water. Many extensions needed. Puddles and mud everywhere from the afternoon rain. We couldn't get TV or wifi. Seems you have to go sit outside by the pool to get wifi. Not too appealing with the Florida heat, humidity, and bugs. Lots of permanent rigs around but just old ones, not too trashy. Leaving was confusing thanks to the questionable map. The narrow exit road was around a lake, and we were hoping we hadn't taken another wrong turn. We managed to exit, so I guess the road was correct although unacceptable. I think this is an old park that hasn't bothered to update for bigger rigs. The word "resort" is a stretch. What a sorry introduction to the Sunshine State! Keep driving!
Date of Stay: August, 2014
Major disappointment. Our site had low hanging branches that maintenance had to trim so we could get our slides out. They came promptly to do this, at least. The sites are somewhat level but narrow and hilly. We paid extra for a patio site. Waste of money. The swing on the patio was very close to the motorhome, so the view was our storage bays. Not that scenic mountain view I was expecting. Beware of this KOA if you need Wi-Fi, TV, or cell service. I felt anxious with no cell service. What if we had an emergency? I asked the arrogant manager about the lack of Wi-Fi and he blamed it on my iPad. Cable TV is a joke. No Verizon cell service until you get closer to town. The campground has the fire pits dangerously close to the RVs. I found this to be very scary, an accident waiting to happen. When campers light the fires, the air is thick with smoke. Of course, we saw many campers light the fire, sit around it for a few minutes, and then disappear, leaving the roaring fires unattended, probably because the smoke-filled air is insufferable. No KOA security personnel ever in sight. The campground is about 6 miles from Yellowstone, but the traffic makes for a slow go. The indoor heated pool sounded inviting, but it was packed with unsupervised kids, so forget about it. The crowded laundry facility was outrageously expensive: $3.00 to wash. I lost track of cost to dry since I had to keep feeding money into the machine. Leaving our site on checkout day was challenging. The lanes are narrow and clogged with vehicles parked past their site. The road was uphill with a sharp left turn. Once again, I had to walk in front of the motorhome, guiding my husband through the tight spaces. Many times we had only inches to spare. I never understand why people leave very expensive trucks parked so close to the road. I would never return to this KOA. It really disappointed. There are much better, more convenient, and cheaper ones in West Yellowstone.
Date of Stay: August, 2014
What a pleasant find! Easy access from the freeway. Paved roads and sites in the park. We were only going to stay overnight, but the clerk told us about all the nearby attractions, so we extended for five nights. What a beautiful area! Of course, we visited Mt. Rushmore and Crazy Horse, but there are so many interesting areas beyond these. The resort is very clean and thoughtfully arranged. The amenities looked fantastic, but we didn't use any of them since we spent so much time touring the area. Wi-Fi and cable worked well. All hook-ups were well-placed. Gift shop and store were fully stocked. The staff was always polite and helpful. FYI: Be careful with your awnings! The wind is brisk and unpredictable. We felt the wind starting up and while we were retracting our power awning, a gust caught it and loosened the rear arm. This isn't the resort's fault, of course. Just be aware of the winds and act faster than we did. The only improvement I'd make in the resort is the addition of trees so awnings wouldn't be as necessary. Summer is very hot and sunny in the area. I'd definitely return to Elkhorn Ridge. After staying at so many less than acceptable campgrounds, I really appreciated this resort and the areas around it. I would highly recommend Elkhorn Ridge.
Date of Stay: August, 2014
Somewhat a history buff, I was looking forward to seeing the first ever KOA in Billings. What a mistake! First, they don't answer their phone. Instead, I got a clerk at the 800 number who couldn't clarify the directions for me. She said to just follow the map. The map wasn't clear which is why I called. She said no one could answer the local number because they were too busy! Luckily, my GPS was correct. Entrance to the park is through narrow residential streets with a really tough turn into the park. Next problem was a very narrow, short site even though I had booked a reservation for a 38 foot motorhome with a tow car. Another problem was limited cable and very poor Wi-Fi. Next problem: the shower. It was actually nice until the hot water turned cold. However, the worst aggravation was the next morning when were leaving. The road was too narrow and crowded to make a right or left turn out of the site, so we went straight, passing by the cabins and onto a dirt road intended for cars only. Of course, the road was crowded with cars that had spilled out well past their parking spots. Throw in a very low wire coming off a pole, and we had a major challenge. I had to walk in front of the motorhome, guiding my husband as he tried his best to avoid hitting anything, sometimes with only inches to spare. This exit route was definitely not meant for a motorhome, but at least we could leave this very disappointing KOA unscathed. The only historical aspects of this park are its archaic roads and sites, its poor phone set up, and its lack of hot water. Never again. Rest stops and Walmart would be less stressful and certainly cheaper.
Date of Stay: August, 2014
This KOA is easy to find from I-75, but the road into the campground shakes everything in the motorhome. Really rough and needs to be fixed, although I doubt that will happen. The queue area is a challenge in that it is on a steep hill. Make sure your foot is securely on the brake. The clerk at the front desk seemed very rattled because several people were checking in. She had forgotten to give me my KOA discount and was peeved when I asked to have the amount corrected. The site was level and shaded and not too tight since nobody was next to us. The cable wouldn't connect and the Wi-Fi was slow to nonexistent. Once again, campground owners who promise amenities but don't deliver. Road noise was terrible, as we were practically on the freeway. However, with both air conditioners going full blast, it became less noticeable as the evening dragged on. This is OK for an overnight or if you are taking in the many Chattanooga attractions for a few days.The park is scenic and has potential, but the negatives need to be addressed. KOA parks certainly charge premium prices for less than acceptable conditions.
Date of Stay: July, 2014
I was looking forward to this park because of all the stellar reviews. Once I got past the pretty flowers, I realized it wasn't that great. Our narrow site was not level.The cable was non-existent, and the wifi was a total frustration. We were parked across from the dumpsters, so the flowers didn't help with this unappealing sight. Leaving the campground in the morning was a challenge in that the internal exit road was very narrow. However, we've been in worse. I'm glad we were here only one night. It wouldn't make a suitable destination park at all. As a side note, the clerk who checked me in was very rude and impatient with someone on the phone. She was obviously talking to a potential guest who was wanting to know about the park. She made no attempt to step away from the desk to have the phone conversation. I thought if I'd received that attitude on the phone, I wouldn't have booked the reservation. Maybe she should find another line of work and let someone who really wants and needs a job have this one. She was a little nicer to me but not really warm and welcoming. Won't be going back to this campground.
Date of Stay: July, 2014
We didn't see the entrance for the park and ended up going the wrong way into the park. Not sure if the sign was clear enough. Don't take the first entrance! The owner helped us get into our pull-through site by guiding us a back way. His wife even came to our site to register us. Nice touch. The gravel spot was level and hookups were well-placed. Cable and Wi-Fi worked. Beautiful setting on the river with mountains behind although not too much landscaping in the park. Sunset bouncing off the mountain was a spectacular sight. The park is small and not too many spots are available, so you'll need to book well in advance. I think there was a cancellation which is why we were able to stay one night. We asked about another night, but they were booked. I appreciate owners who take pride in their facility and genuinely care about their guests.
Date of Stay: July, 2014
This park was easy to find from the freeway. Pull-through was level and long enough but not overly wide. Wi-Fi was an issue. The clerk said it was fine, but I couldn't connect and called her. She went to reboot it, but I never could connect. No cable either. Lots of shade in our section, so that was welcome. The campground is very rural, but somewhat scenic and peaceful. OK for an overnight but not a destination. Even without Wi-Fi and cable, this campground was better than the franchises.