I am writing to tell you about the worst experience my family has ever had at an rv park. On June 25, 2009 my husband and I drove from Oklahoma City to Jasper, Ark for the Annual Elk's Festival. We arrived at the Dogwood Springs RV park at approximately 1:00 p.m. Upon arrival we were emphatically informed that check-in was at 3:00 p.m. We had just driven 6 hours hauling our 28 ft. travel trailer up the mountain and we had no where to go. We asked if we could please place our trailer on the site we had reserved months earlier and after much deliberation we were told that we would have to pay an additional $2.00 per person for early arrival. We advised that we had never encountered such an unwelcomed arrival and upon that a lady (Tammy Wenzel) came out in her bathrobe and yelling that "if we didn't like it we could get out". We did this - dropped off the trailer and went into town to meet up with old friends who were participating in the Elk's Festival. My husband Rick and I left early that evening to return to the trailer to prepare dinner for our friends. At approximately 8:30 p.m. that evening our friends arrived for dinner. We ate dinner and went outside under the awning and were having a pleasant visit when suddenly we heard a lot of commotion. We looked over to where the noise from coming from to see approximately 4 people who we later learned were Doug Wenzel, his wife Tammy and daughter Tara and an unknown young man standing behind my friend's vehicle with a flash light. They were screaming about the vehicle not being registered and something about controlling their property and the people on their property. We quickly got up to see what was wrong. We were again emphatically told that they must leave or they would tow their vehicle away. We (my friend and I - my husband had already gone to bed) attempted to resolve the apparent grievance that they had against us. They were screaming and cursing at us and Mr. Wenzel was right up in my face with his finger pointing at my face. I advised him that I had never in my 30+ years of camping ever experienced such an outburst for no apparent reason. He continued to use profanity and then attempted to go and unplug our trailer. I advised him that my husband was asleep and that it was after 10:00 p.m., we had paid in full for 3 days camping and had just arrived and we had no where to go. He told us he wanted us off of his property and that we had to leave by 11:00 a.m. the following morning. My friend and I quickly retreated to our trailer and locked the door. We were in fear of our lives and were not able to sleep at all that evening for fear of retaliation by this man and his family. The following morning my friend and I advised my husband of the horrific ordeal from the night before and that we had been evicted from the campground. He was shocked and appalled. We fixed breakfast and our friends arrived at approximately 8:00 a.m. We sat down to eat at 8:15 a.m. when all of a sudden my friend exclaimed "oh no he's back". This time he was screaming and yelling at the neighbors who were parked in the next spot. My husband quickly went outside to find out what was going on. Mr. Wenzel screamed profanity at my husband and told us to get out. We never provoked this man. My husband Rick advised that we would leave upon his refund of our camping fees for the following two nights of our stay. Rick and Doug Wenzel walked up to the office where Doug Wenzel threatened my husband with violence and attempted to fight. Doug Wenzel repeatedly said "you want to fight, I know you want to fight, go ahead hit me". My husband returned to our trailer without a refund. Doug Wenzel advised that we would have to "sue him" and repeatedly threatened that he was going to call the police to which we asked that he please do that. Shortly after my husband returned from the office Mr. Wenzel again arrived at our trailer. My husband was beginning to unplug everything. Mr. Wenzel came to the back of our trailer, grabbed the electrical plug to our trailer and violently jerked it out of the plug. We drove approximately 13 miles up the mountain to our new campground and were welcomed with open arms. The owner of the campground advised us that Mr. Wenzel had just called her stating "I'm sending you some people and good luck with these". We surmise that Mr. Wenzel called every campground in the area and defamed us. On Friday my husband and I went to the police department in Jasper, Ark and filed a complaint against this man and his family as did the other couple who were unjustifiably evicted. We also spoke directly with the Chamber of Commerce. We camped here in a Travel Trailer.

COMMENTS: Dogwood Springs RV and Campground, Jasper Arkansas • Rude, dishonest, physically threatening, and verbally abusive proprietor and family (Doug Wenzel, wife Tammy, and daughter Tara). • Small, cramped, claustrophobic RV park immediately adjacent to and in plain site of SH 7. • Unappealing, unkempt and overgrown landscaping. • Only a few sites are capable to accommodate a 28-ft trailer. • Sites are too narrow for campfire and awkward to erect an awning. • Poison ivy vines on large tree adjacent to utility hookups. • Office area looks like a used car lot with numerous parked vehicles of family and friends. • Cable TV line strung diagonally from ground to main service pole creating walking hazard especially at night. Electric service appeared to consist of obsolete equipment. We strongly recommend using another campground in the surrounding area. This is the worst, most unaccommodating, stressful, and hostile facility we’ve experienced in 30 years of traveling. After driving 6 hours to Jasper for a festival, we arrived at Dogwood Springs RV Park on June 25th, 2009 at 1 PM. Although it was 2 hours before their stated check-in time (3 PM), we requested a site since several were vacant. We anticipated staying 3 nights. Ms. Tammy Wenzel and daughter Tara reluctantly agreed but charged us a $2 per person early fee. We registered for 3 adults and properly notified them that we anticipated 2 additional adults for a very short time during dinner and breakfast. My wife and I then set up our 28-ft trailer. Shortly after 3 PM, I returned to the office and requested removal of trash that filled a portable fire pit. These simple requests evidently triggered unimaginable, inappropriate, and unwarranted hostilities. During dinner that evening, the owner, Mr. Doug Wenzel approached our campsite and became extremely hostile to our entire party. His M.O. was to approach individuals including my wife very close with an accusational finger directly in our face. He yelled obscenities repeatedly, accused us of having unauthorized guests and wanted us to leave the campground immediately which we declined. He then demanded that we leave by 11 AM the next morning. At this time Mr. Wenzel again approached our site and I met with him to get a refund for the remaining 2-nights for which I pre-paid. We walked to the office where he refused to refund my money . We both left to stay at another RV Park nearby. We camped here in a Motorhome.

My suggestion is don't bother, stay elsewhere! The first site they put me in had polarity reversed. I informed the owners and they had a fit...Rude and crude and told me I didn't know what I was talking about (I was an electrician for 27 years) and I always check polarity before I plug in. Next the 2 sites he tried to put me in were very hard to get in with my rig,I finally got into one... and again the owners were extremely rude when it came to helping me. I ended up staying there 2 nights I was going to stay 4 weeks. From what I could see it looked like hook ups and the grounds in general were just thrown together very unprofessionally I was in the building trades for 27 yrs and I couldn't believe how the electric and plumbing were just thrown together, bathrooms and showers were not very clean. I moved on to a new park and spent 4 weeks there. We camped here in a Fifth Wheel.