We camped at Hartt Island many times and it was well worth it. We had a great time and the kids had an excellent time. The service was excellent. There are activities throughout the day which is provided by staff and even by the owner himself was very accommodating. I remember when I first called for a price thinking that it might be too expensive because the water slide bracelets and driving range cost extra, but you get a discount if you are a camper and can purchase all day bracelets for the water slides. For many years we would go only to the Moncton and Shediac area and decided to give Hartt Island a try and haven't gone anywhere else since. We camped here in a Motorhome.
I am very displeased with Hartts island resort. The service was not friendly. They tried to charge us $5 dollars for a 6 year old, a 4 year old and a 2 year old. They wanted an extra $15 dollars for our kids. They told us that the next CG was 25 minutes away. This was inaccurate, unless your driving about 20K's per hour. Then she tried to tell us that EVERYTHING in the CG was an extra fee. I was upset. My kids sat and looked at all the activities that they had there. I couldn't afford anything else. I have kids! I just threw the CG brochure on the front seat and we sat in our site all night long. A few days later after leaving, I read the print, the basketball hoops and the splash pool were free! FREE! The blond girl at the office told my husband and my son that EVERYTHING came at a fee. $6 per hour! I am so unhappy with this place. A few lies and few misleading comments. We were going to stay 3 nights. Stayed one, and it was the most expensive site we have EVER stayed at. I can understand a block fee of $2-5 for extra children per site, but per kid of $5.00? Are they crazy? These are children belonging to families which have paid a good price to camp at your campground. Give us a little breathing space. There is no reason to charge that kind of money. I have e-mailed them after the trip, and they told me that the two year old would be free. But they did NOT tell us that when we were standing in the line to pay! The second e-mail, in which I mentioned all my complaints, they did NOT respond. Other then that, place was clean and well organized. But service means a lot too. We camped here in a Tent Trailer.
Email reservations not received (no failed mail message on my end – obviously they don’t check their email) phone reservation for 2 nights was misconstrued as only 1 night. A very loud and rude greeter kept interrupting my registration process. Trailer life says TV svc – not in our (water/30-amp) site, and judging by the number of antennas and dishes deployed, not in any other, either. WIFI almost but didn’t quite work in our site; took the laptop to the parking lot and found a network called Fred-e-net which requires you to open a free account by giving your name and email address “for legal reasons” – Right - ought to call it Fraud-e-net! Speed of a dial-up connection. Facilities available for extra charge: golf driving range, mini golf, water slide, canoes, kayaks, pontoon boat rides, banana boat rides, trail bikes, dairy bar, canteen. Free activities: playground, splash pool, bankshot basketball. Overall, got the impression they’ve bitten off a little more than they can chew, given the number and quality of staff available. Very tight sites with insufficient room to deploy our awning, but alt least they’re not side-by-side hookups. Hope you like dogs. All that said, the park is located on the shore of the beautiful St John River and offers absolutely terrific views of the river and the sunset. Washrooms, although few and dated were very clean. Historic Fredericton and Kings Landing were very interesting to visit. We camped here in a Motorhome.
This park was pretty much an over night stop for us but it would be a fun place for a family. Lots of activities on site such as driving range, mini golf, river activities, etc. Bike/walking trail runs through the park and connects to a wonderful network of well maintained trails in and around the city of Fredericton. Park is pretty open but that suited us just fine as it was satellite friendly. Big Rig friendly although there were no real "Pull thrus" but being pretty open, no trees to navigate around. I would return for more river and biking fun. We camped here in a Motorhome.