You can not believe the incredibly rude treatment we received from this campground. I had called weeks before looking for a campground on Grand Island (I had found this place on the internet but they did not have a website of their own). The gentleman that answered the phone when I called told me there was no need to make a reservation because "people don't keep reservations anyway." I asked for a brochure and he told me I had to put my request in by mail, which I did. The brochure stated 'we treat you like family' and 'pets welcome' so we decided this was the place to stay. When we arrived in our 35' fifth wheel I went into the office to register. The man barked at me "how many people?" I replyed, "two adults, two children." "Got any pets?" I replyed - "one small dog." "Don't take dogs" was his reply. I told him that I was sure I read something that stated that he took dogs and mine was a ten pounder and we always clean up after her. "That's what they all say" and "we don't take dogs" were his comments. We spent the next two hours looking for a campground that was open - it was April and the Grand Island KOA wasn't open yet. We did find the Niagra Falls North Lewiston KOA off Robert Moses Blvd and that was great. We camped here in a Fifth Wheel.

This campground is in a tourist area. The sites are narrow. A small tree was strategically placed where I needed to open my awning. This did not cause a problem because I spent most of my time at Niagara Falls. The facilities were clean and the employees were friendly and helpful. I was escorted to the my campsite. My satellite TV worked well here. We camped here in a Motorhome.

We stayed here during the 4th of July in a 39' Class A motor home. They put us in a tiny pull thru spot right next to the expressway. The sites are only about three feet apart with the next sites water electric & sewer hookup in the middle of our site! Needless to say, we got to know our neighbors very well. The property was very poorly maintained, our grass was at least 2-3' tall on our site and all over the campground. They finally decided to mow a few spots at 9:00am on Saturday morning. Mind you there were plenty of open sites they could have mowed, but no, they tried to mow a site that was already occupied. The man was trying to clean off the front of his motorhome and the mower guy was throwing up dirt and rocks towards the visitors camper. Oh, and you better be out of your site BY 11:00am... They have people on golf carts making sure you are out on time... I told them if they were so attentive to the maintenance to the property as they were to get people out, they might have more repeat customers. The only reason I gave this KOA a 3 rating is because most of the staff was nice and helpful, the location was good, Marting's Fantasy Island was worth it (Buy the ticket at the KOA store and walk across by the train). However, they should be ashamed of the prices they charge for such a packed in, poorly maintained place. I will not be returning to this KOA, nor any other KOA again. We camped here in a Motorhome.

Very disappointing. The surrounding areas were a bit scarey. We made multiple space reservations well in advance ( 3 months ) of our arrival only to get there and find we were stuck in the back right on the highway. The ground was un-level with grass surface. The grass looked like it had not been mowed for sometime. We did go in to the office in the AM and demand that we be moved to a better location which they did but we had to fight for it. If we return we would not stay here, we would go into Canada. We camped here in a Motorhome.

The park itself was very clean and well maintained, the store was fully stocked and the staff was very friendly and knowledgeable about the area. However this campground is located in a "tourist area" the sites are very small, mainly out in an open field so that you are packed in like sardines with little or no seclusion from the next site. We were unable to use much of our camping equipment such as the rain/sun canopy, Tiki Torches. To do this we would of needed two sites. The nights in August did get cold and we had to turn on the heater which really amazed us as how fast the temp. dropped once the sun went down.It was a great home base to visit "The Falls" and Canada but for true woodsy campers like us this campground would not be first choice to stay at again despite all the amenities it offers. We camped here in a Tent Trailer.

This is a big park close to a lot of things. The staff was very nice and the lots level. There is no shade in the very back where the newer larger sites are and the freeway is way too close back there but overall this is a good place to stop if you didn't come to enjoy the park itself. The front of the park is very nice with shade trees and away from the freeway but make reservations in advance as this was full up. With the trees the front area doesn't have much room to open slides. We camped here in a Motorhome.

Easy access to this camp ground while travelling between USA and Canada. Sites are side-by-side, providing little space for rigs with slide-outs. Although this camp ground was virtually empty when we camped here, the staff put another rig in the site next to ours, causing the new arrival to have great difficulty in setting up their rig. Very poor decision by the management. We camped here in a Fifth Wheel.

Stayed here for a stop over during son’s competition in Buffalo. Staff was very helpful, I came in late and a staff member came over and escorted me to my site. Yes the sites are tight, but then again this is a campground near a tourist attraction. The electric water and sewer were available and easy to use; park is older but is in overall good condition. My back in spot was level enough that I did not use my wood blocks to level my 31-foot c class, and there were several pull though sites. We camped here in a Motorhome.

Nice sites, alot of helpful staff. Needs more shade. But would camp there again. We camped here in a Fifth Wheel.

This was a nice, quiet campground. We stayed in a camping cabin. The cabin was clean and had electricity. The bathrooms were clean, but I remember the drains backing up alot. Usually after the morning rush. There were ample showers, and I didn't have to wait. The pool was ok. I would stay here again. We camped here in a .

This park is a dump. Broken and overflowing sewer connnections, filthy restrooms, trash overflowing at drop area, sites so narrow you can barely extend a slide. I wouldn't wish this park on an enemy. Stay away from this one. We camped here in a camper.

This is the worst of the worst. The only good thing I can think of is that it was open. The whole CG is full of problems, to many to mention. Stay away and maybe they will fix them. We camped here in a camper.