We have stayed here many times in our own RV. This weekend we rented a "deluxe cabin", which we chose from a variety of photos on their website. We got there and discovered that they had a couple different types of deluxe trailers, which we weren't told about when we made reservations, which we were not pleased about. We were reserved in a much older, non-deck park RV. Lot was nice (beautiful view) but muddy. They clearly were trying to amend that problem because grass seed and hay were everywhere. There were gobs of problems with our unit: both doors were broken (one didn't work/one was horrible to open), blinds/shades were missing throughout, burners didn't all work, musty/sewer smell was awful, etc. But worst of all? We woke up in the middle of the night to bathroom being covered with rain water-RV roof vent wasn't there. To give credit were credit is due, I called for assistance and they arrived within 20 minutes. They ended up fixing the problem that night, and again the next day when it blew off again. Owner/staff was very concerned about my problems, and did offer me a discount of $45 to cover my problems, which was nice customer service. I have had friends stay in other rentals and they were happy so I do believe this was a rare occurrence. It was, however, awful, and $45 credit doesn't make-up for it. We tried to save the weekend but it was hard as you were constantly reminded of unit problems. When we did check out,we were annoyed with maintenance person who interrupted conversation we were having with reservations specialist to make sure he stated that he didn't receive multiple phone calls about problems. I replied that given our short stay we called about emergencies and made do with everything else. He stated that had he been told he could have fixed them. While I agree we could have called once every hour when we discovered something new, I would have had to be there when they were fixing inside issues, and honestly didn't want to! In my opinion, this unit should have been throughly inspected and fixed prior to any reservations being accepted in the unit, and not put on customer! We'll camp here again however (although probably in our own unit!). If you rent a unit just ask lots of questions at reservations time. I think most of the time you won't be disappointed. Another note to owners/staff: We have gone here numerous times and recommended this place to many friends, mainly because of huge number of amenities and activities staff. However, this year, our favorite activities director (Kari Ann!) was not there and was replaced by individuals who clearly should not be doing this job! They lacked patience, would get frustrated with just a small handful of kids, and often were yelling at kids to "behave". It was embarrassing and many parents were complaining. I have no problem with staff disciplining my children softly or appropriately when there is a safety issue, but this was unnecessary. Owners may want to get some feedback from other campers-I'm not sure we'll keep coming back if we have to deal with the new activities staff. They were never meant to work with children! We camped here in a Campground Cabin.

Love activities, although they don't change enough. We are getting tired of going here because of that. Bathrooms are always clean,which is great. This is the 2nd time going here this year where we overheard the owner talking negatively about his staff. On one occassion teenage worker was publicly humiliated, while his mother defended him, in front of the store, and many people by the owner. It was awful to see... Love the small pool and wading pool, activities, great playgrounds, stocked store, gameroom, etc. Pond is still disgusting. We play in the sandy beach but do not go swimming in the pond. Also desperately need to create more trails-they are pathetic in comparison to other campgrounds, and stock pond. Fishing is terrible, despite having 2 large ponds and a fishing contest frequently! Activities staff as always are fantastic. I am so impressed by their energy and committment. Change things up, idea wise and we'll return! We camped here in a Travel Trailer.