This was an OK park, but not great. If you can't get a premium site, the standard sites are quite narrow, and close together. The rate paid was for a weekly rate. We had a standard site in the back of the park, but was still noisy. We were right in back of what looked to be a sewer pump, which was making noises all night long. We had to position the rig so we could access the storage bay doors, which left about 4' between our rig and the 2' tall hedge that separates the sites. Fortunately our neighbor was gone most of the time or we would have been listening to his TV most of the time. The pool and facilities are clean and well kept, and are open until 10 PM which was nice. The local golf course uses a sound machine that makes a loud popping noise to scare away wild life off of the course, which also worked well on our terrified dog. Even though this park is convenient to San Jose and Morgan Hill, the negatives were not worth the price for me. I would stay somewhere else next time in the area. - SargeW
This park is definitely a 10! We chose a premium site and it has lots of room and a large level concrete pad. The whole park has well maintained landscaping, including grass, which is getting harder to find in drought stricken California. We found the streets wide and easy to maneuver with our 45 footer. Personnel was friendly & helpful. We did not use their facilities. Be sure and take note of the directions on the website as Monterey Rd is a divided highway which does not allow left hand turns into the park. We will return to this great location whenever visiting the San Jose area. - Freedom Bus
A "wow" entry, and a friendly, efficient, welcome desk. Great for overnight, though all back-ins. Wide spot, meticulously landscaped. All facilities clean and very nice. Voltage great (120). WiFi better than most. Coyote Creek bicycling/walking trail next door was paved, level, and enjoyable. Be warned: $5 a day for a patio table (?!), and trains with blowing whistles come through at night. We would stay here again. - from Latte Land
Very well kept, friendly campground. Many residents are long term, however all the sites I viewed were well maintained. There is an evening security guard, although I saw no immediate need. The area seems safe. The pool is lovely. Facilities are spotless. Shopping is only a few blocks away. The on site store is stocked with many essentials. I stayed for 3 weeks for business, but I would return for a day or two next time in the area. - kalynzoo
Rate is based on the weekly rate. Mostly park trailers for long term residents. Convenient location for Gilroy. Away from 101, but can't avoid the train noise. Sites are rather small/narrow, but hook-ups are conveniently located. Parking is tight at the sites, but there is additional parking near restrooms and fence. Grass (OK, weeds) are being replaced with artificial turf, which looks pretty good. Laundry room was small (there are several) but kept clean. - Cindy S
About 70% of this park are permanent residents, however, the sites for short term stays are up near the front of the park and almost all long pull-thrus. There are no shade trees and the spaces are about 10 ft. apart but plenty of room for slide-outs. The cable is poor, about 18 channels and all analog. The WIFI is pretty slow most of the time (too many users) but adequate for e-mail. Restrooms are older but quite clean and well maintained. The restrooms/laundry in the site area is accessible by key for a $10 deposit. There are also showers and restrooms behind the office and in the area of the pool which have code locks. They are a good long hike form the RV site area. Morgan Hill is a very nice up-scale community with good restaurants and plenty of shopping as well. This RV Park is located about 12 miles south of San Jose and a good 15 to 18 miles from downtown. Unfortunately there are very few RV Parks in the San Francisco Bay area. We would rate this one three stars out of five as a good place to stay for a few days. The price is particularly attractive given the area. - Lombardos
I did not stay here! I called in the morning to make a reservation for a one night stay and was told to come on in, no problem. Upon arrival I was told they do not accept overnight, but would make an exception. I paid for one night, but after seeing the site which had garbage bags and a parked car blocking the entrance, I got a refund and moved down the road. - astreamer
Our one-night stay here was a mixed experience. The staff who run the park and who assisted us in the office (2 men, 2 women) were some of the nicest, most courteous people we ever have met. Friendly, outgoing, helpful. They graciously answered our questions, and I saw one of them going over a map with another guest to provide helpful directions. The park itself, however, is below average. It is not really a place for vacationers, most of the park is set up for permanent (or at least very long-term) tenants. In fact, the parkway lakes web site (not the KOA site) specifically states that they are looking for long-term residents and the park reflects this emphasis. A few of the long-term have nice sites, but many are occupied by older, run-down RV's. Some of these residents have installed storage bins and/or storage lockers in their sites, which creates an unkempt appearance. Some of the sites have two or even three cars parked in and around the RV, and the sites really do not have space for this. There are overflow parking sites around the office/pool area, and these were mostly full of residents cars, as well. As a result, much of the park has an over-crowded feel to it. I should emphasize that the park is not dirty, the office, pool, and laundry areas were neat and tidy and the grounds were clean. Our site was adjacent to some older units that looked as if they had been there a long time. The site was old asphalt, with a straggly strip of grass on one side. Cable was available, but I was not able to use it because the connection required a coax cable with a female end. I have a coax cable with two male ends - one for my RV and the other for the park connection, this has been the standard hookup in every other park I ever have stayed in. I was not able to access the Wi-Fi in my site or in the office area. One of the staff graciously tried to help me get connected, but we were unsuccessful. He would have been happy to help me further, but I did not have the time, we had to hit the road. Plus, I knew the problem was not with my laptop since I connected successfully at every other campground and several hot-spot locations during our trip. The bottom line, I would rate the staff as a "10" and the park as a "2". - bgw
We have mixed feelings giving this Park a "5" rating, because at the very end new management came in and solved all of our issues and complaints, and it appears major improvements are on the way. Overall, this Park is safe and comfortable, and convenient to the town of Morgan Hill and San Jose. We will stay here again given the improvements that we saw during our stay. On February 12, 2010 there was a major improvement in management when an investor-manager couple arrived to take over. This change of management happened during our 4th and final week at this RV park. Until the change in management, it was safe to assume that the complaints posted here on RV Park Reviews regarding this KOA were mostly accurate. My wife and I had similar complaints, and were initially overcharged on electric use, had no cable TV, and were subjected to aggressive and onerous demands for credit information that far exceeded the legal norm for our one-month stay. However, it is important to note that the customer service situation has changed dramatically. An experienced management couple with a financial stake in the operation has taken over day-to-day management effective February 12, 2010. On their first day we brought our concerns to them and they moved swiftly to correct the situation. We received immediate refunds, a profuse apology, and they followed up to make sure that our situation had been remedied to our satisfaction. We're giving this place a "5" rating because of the previous experience that we had, combined with the corrective actions of the new management. It was what it was. However, given the speed at which the new management is implementing fair and even policies and improvements to the park, and had we experienced the Parkway Lakes operation under their management, we would change the rating to an "8." Please note that we are not connected to the management or KOA or the Parkway Lakes operation in any way other than as a customer. - Oregon Resident
This is a large, pretty park - lots of mature trees, very relaxed and casual atmosphere, nice and quiet. Dirt sites and mostly gravel roadways. A number of annual sites around the perimeter - but these are kept up very well, no piles of junk or tattered tents. In fact, most of these tenants have nice little gardens, gravel paths, little picket fences. The main sites are dirt and gravel with some grass, appropriate for the location, which is a large, shady clearing surrounded by green hills. Lots of recreational facilities and a "country store" which serves meals (which I hear are pretty good), none of which I used. Pretty isolated - you have to drive quite a ways for groceries and other supplies. But the drive is pretty - winding through forested hills, and further down, farms and fields. A very relaxed, fairly remote location - an ideal place to hang out and enjoy fresh air, peace and quiet. Lots to do in the park for kids. - rushin river
We had reservations for 3 nights but moved after 2. After we drove through the park and checked it out, we almost drove on. Many sites were full and the park didn't impress us at all. Their new and "upgraded" sites are unlevel, on dirt, without sewer and almost on top of neighbors. Trees block satellite at many sites. Rangers are young and tend to be curt. Lots of permanents in this park. Furniture and lodges are rundown. What's wrong with Thousand Trails? They used to be ahead of all the other RV parks. We've seen a few of their parks just like this one. We certainly won't be back ... oh, no pool because it's after October and the pool shuts down. There are some nice RVs here and some real trashy ones. - Wanderin
As other reviewers have stated, a very mixed bag of newer and older units. Lots of long term residents, sites for the most part are kept clean. Buildings are older, run-down and in need of some sprucing up. There are two free dump sites, honey wagon is $25, unless you need same day service, then its $50. Roads are dirt, lots of dust raised as people drive by. The camp hosts or staff are called "Rangers", not sure why, but apparently the attitude is "we are in charge". Too many rules, too many obnoxious, overbearing twenty year olds being put in charge, for me. I've stayed at plenty of RV parks that have the same rules, but aren't in your face about them. Won't stay here again, probably won't stay in another Thousand Trails after my experience here. - cdat
The park is very beautiful, wooded and tranquil.
However, it is very small. The staff was very pleasant but did not provide any information unless I asked.
This RV Park was made up of 98% fulltime residents. All very quiet and cordial.
The only dumpster is located near the front of the park. Not a far walk but further than most parks.
The sewer hook up is located towards the front of every site while the electric and water is located near the rear of the sites. Bring extensions.
The park is located in the middle of the Santa Clara County Wine Trail which lends itself to access to some phenominal wineries.
All can be reached by driving a short distance.
Sites have no picnic table or fire ring. - Fyrflie1
This park is a bit out in the country with some winding roads getting to the park. The positive side of that is that is very quiet and wonderfully dark. There are only a few RV spaces for over-nighters, so it is definitely advisable to make reservations. As noted, there are a lot of long term residents but that is not a problem; they were all quiet and respectful. There are a few sites that will get satellite. Our Verizon phone and data card worked well. The park has a very nice feel with a large green space and sites well-spaced. The manager was very efficient in getting us registered and accommodating our satellite needs. The utilities are all good, but spacing is a bit strange with sewer hookups located quite a ways away. We would definitely stay here again. - TheJim
This is not a bad campground but there is nothing to do that I could find except in San Jose more than 20 miles north. There you will find the Winchester Mystery House, a bizarre house built by the heiress to the Winchester Rifle Company. Do not count on getting any television channels because you are between two small mountains. Cell service seems to be okay though. Most of the people here are permanent, but they do seem to have close relationships. It gives the place a kind of homey feeling which is not bad. By the way, the showers are clean because you have to pay to use them. - LarryJohnston