These reviews are the opinion of an RVParkReviews’ member and not the views of RVParkReviews.com
Date of Stay: January, 2015 - $105.00
Encore is working on improving this park and it is a good thing because it needs it. We found the staff to be unorganized, and at times rude. Change maker in Laundry room is broken, went to office for change and made us feel like we were bothering them.
We had a pull through site which was large and had plenty of room. It was confusing as to which site we were in, and others had same problem. The sites around us needed gravel, they were muddy. There were trailers that had not moved in years and were not road worthy.
Location is great, but encore really needs to improve this campground, there are a lot of issues. We camped at Fiesta Key Campground in a Motorhome.
Date of Stay: January, 2015 - $55.00
There are signs all over the facility saying "It is on our fix it list." Well, they are right, and during our week stay, we never saw a single repair being done. The best thing about camping here is watching the sunset each evening. Everything else- site, pool, hot tub, restaurant, bathrooms, showers- were subpar. We do not plan to return. We camped at Fiesta Key Campground in a Travel Trailer.
Don't miss the ferry trip to the Dry Tortugas, out of Key West. Also, Loreili is a wonderful waterside restaurant.
Date of Stay: January, 2015 - $48.00
Our first stay, but not the last. Very please with overall park condition and efforts to improve. Park is an old KOA park so some sites are short. We are in a 31' motorhome, site length 35', however width is sufficient for slides and parking beside rig. All sites have concrete pad. Interior roads are paved and in good condition. Nice walk around park and concrete along water front. Good restaurant on site. Pool is very nice. Encore is making efforts to update this rv park. On site restaurant has limited but varied menu. Prices reasonable. The park takes up the entire land with water all around. Will definitely stay here again, already making plans. We camped at Fiesta Key Campground in a Motorhome.Undo
Date of Stay: July, 2013 - $49.00
A nice, large park near Islamorada. A great spot if you like fishing. Most of the spots are grassy or sandy and relatively flat. Quite a few spots are on the water, for a price, of course, but most have some sort of ocean view. The management is fine, the prices reasonable and we enjoyed our stay. We camped at Fiesta Key Campground in a Fifth Wheel.Undo
Date of Stay: February, 2014 - $65.00
I was very afraid of the experience we were going to have after reading the reviews but, we checked in Front desk staff very friendly. Our site was nice and had a cement slab for our outdoor living space facing the water. Large sites with a combination of grass and pea gravel under the RV. Water pressure is a bit weak, but not too bad. The park was pretty clean. There are a few camping sites that are segregated from the RV sites. No long term permanent sites that I could see. I only saw one site that had the bamboo curtain set up. There are some old "hotel" buildings that look kind of sketchy, and some cute "caboose" trailers on the water that are new. Our experience here was all in all pretty good. People were nice. There was a marina so we could launch our boat. Marina store had lots of basic supplies. There is a restaurant on site which we did not try, so cannot comment. We camped at Fiesta Key Campground in a Motorhome.Undo
Date of Stay: February, 2014 - $55.00
This place could use a lot of work and it sounds like Encore is going to overhaul the RV Campground this summer. Not a minute too soon. We stayed here a week in February 2014. We found the campground via a Passport America promotion and stayed 50% off for a week. I believe 50% off is still too much money for the RV Campground. The spot they sent us to was too small and after 1 1/2 hours of problems, we finally were given a spot that fit our RV (36' Class A) but learned later someone else was already paying for the space for a money but out of town. The laundry list of issues with the campground include: Awkward spaces with a concrete patio in an odd place; hard to pull in a RV close enough to the hookups. The campground spaces are also very muddy and have an odd 'smell.' Laundry room is often filled with broken machines; one day there was only one washer operating (out of ten). The change machines rarely worked, and the front office did not have enough quarters on hand. Electrical/Water issues: at least twice we lost power/water to our space with no warning. They are 'fixing' the electrical/water, but a little notice would be helpful. The office was chaotic/understaffed. One of the office personnel was incredibly helpful, although you could tell she was overwhelmed by the chaos. Quiet hours: 11 PM to 8:00 PM; this involved a few late night 'parties'. Resort Fee: This RV park is part of Encore; we were already spending $50 a night. I had to pay an extra $3 per night for our stay for a 'Resort Fee'. In Las Vegas, a Resort Fee covers the TV and WiFi but here it covers ... (WiFi was an additional charge). High number of permanent/snowbird residents who have settled into the RV park, full patios, etc. This RV park had water, sewer, electric and cable hookups. There was a laundry room, which was clean but very expensive. They have a large playground, which our kids enjoyed. Would I recommend this park? Maybe. Would we come back? Probably, because of the location not the RV campground. We camped at Fiesta Key Campground in a Motorhome.Undo
Date of Stay: January, 2014 - $53.00
I called to make reservations and had questions about the condition of the campground. I was told I would be happy with it and I was. Friendly office people, park was clean, and great ocean views.The new new owners are working hard to make this a top notch park. Great Verizon 4G. It is located at mile marker 70. I'll be back. We camped at Fiesta Key Campground in a Motorhome.Undo
Date of Stay: March, 2013 - $1.00
This park could be great but it seems the management is not paying attention to upkeep and maintenance. Restrooms and showers need upgrade but adequate. Very nice pool but in need of routine cleaning. Deck had trash around, lounges were dirty, pool needed cleaning and some repair, same with the hot tub. Decent cable, WiFi was for fee but I had no trouble getting signal with my hot spot. Great marina for boaters. This is an older park that is in need of attention but I found it adequate for my needs. The only real down side was the location. I would stay here again. BTW if it rains have boots available, drainage is not great. We camped at Fiesta Key Campground in a Fifth Wheel.Undo
Date of Stay: August, 2012 - $60.00
Camped on ocean site. Awesome views and sunsets. Restaurant and marina on property. Lots of people keep their boat in the marina while camping there. I was there the end of the summer and it was a party atmosphere and a little loud with music and people drinking a lot. They have a summer program where they give good rates to people from Miami etc. to keep their RVs there all summer and camp and party there there on the weekends. I didn't feel comfortable with my son walking around the campground without me though because of drunk people walking around. You have to drive pretty far to get to a grocery store and the place is a little run down. However, the ocean views and sunsets make it worthwhile and if you are a boater, fisherman or drinker you will love it there. We camped at Fiesta Key Campground in a Fifth Wheel.Undo
Date of Stay: September, 2012 - $1.00
Because of prior reviews, we were very wary of staying at this park. But it was only for two days and since it was free for us (ROD), we thought we would give it a try. Boy were we pleasantly surprised. Because it is the end of September, the park was almost empty. There were pull throughs and sites directly on the water that were empty, but because we were ROD, we were given a back-in site away from the water. That was OK because we still have a great view of the Keys. The staff was friendly, the park clean, the pool was open, as was The Grill, that sits at water's edge. We had plenty of room for our slides and awning, but if the park was crowded I can see that it might be a little close. There were two laundry areas and both were clean. The one I used has a great view of the ocean. I don't think we'll come back in the summer, but will definitely come again in late September and October. We camped at Fiesta Key Campground in a Fifth Wheel.Undo
Date of Stay: April, 2012 - $300.00
The only great thing the park has is the view, that's it! The staff from the minute you get there is rude. You don't get a welcoming feeling. The staff has no customer service training. We were only staying two nights and signed paperwork like if we were leasing an apartment for a year. It was ridiculous! The staff told us over the phone the cabin was for six occupants. When we got there the cabin only had one room with a full/queen size bed. The upstairs was no second floor; it was just a bunk (an adult cannot stand up, it was strictly for sleeping) with two twin mattresses on the floor. That is only enough beds for four adults. The sofa was not a sofa bed. In order for the other two adults to sleep, we had to inflate an inflatable bed that did not even fit in the living room (that's how small the space was). We had to move the table into the kitchen in order to sleep at night. My husband rented a dock for his boat. As he was parking he noticed the space he paid for was taken. He brought it up to the staff there, and the issue was never resolved. The pillows were missing covers; the staff never replaced them. Luckily we had brought extra pillows. They were ridiculous about towels; only eight towels for six people for two nights. No pool towels we had buy our own in the nearest Walgreens over 10 miles away. The convenience store inside the park was nearly empty and only opened from 7am - 5pm. The checkout time was at 11:00AM; we asked to stay a few more hours if possible since there was no one else coming the same day. The park wanted to charge us $95.00 for staying in the house until 6:00PM and $10.00 per person for using park facilities. We decided not to stay. We left the kitchen utensils and cookware clean and in it's place. We made the beds,and put all the furniture back in place. The towels had been washed and dried with the exceptions of the ones used that morning. We took out the trash and left everything spotless despite the fact that they did not even have a broom or a mop/swifter to clean with. Two days later my husband had a cleaning charge. When my husband called to dispute this charge because he knew it had to be a mistake the manager himself told my husband that we were lucky he had not charged us more. He made offensive and racial comments. After my husband tried to reason with him, he made a comment about us that we knew he was mistakenly charging us for another cabin's mess, but still refused to return the money. We are now in dispute with the credit card company in hopes to retrieve the cleaning fee that was charged to us in error. They overly charged us for the cabin, and their service was awful. If you are planning to stay in a home in the Keys or a campground, take your money somewhere else. Even the campground was awful. The sites are to close together and there is no electricity. Everyone has to share one plug by the bathrooms to inflate their beds. The Wi-fi is only available at the restaurant; there are no activities, and again the staff is rude. We camped at Fiesta Key Campground in a Campground Cabin.Undo
Date of Stay: April, 2012 - $49.00
What a nightmare! We planned a tenting/boating trip to the Fiesta Key campground, and were expected to prepay in full over the phone before we arrived. That should have been my first clue. For two nights of camping plus 2 days of boat dockage we paid $163.00. This is incredibly high! Once we arrived, we were appalled to see the sites were not even large enough to put up two tents! Then we promptly discovered that there were no grills, fire rings or any place to cook our food. We tried to make the best of it. That evening there were violent storms through the keys. We were up all night trying to hold our tent together. In the morning with the weather forecast looking terrible, we decided to pack up and head home. The camp staff refused to give us a refund for the $81.59 worth of boat dock and tent site that we COULD not use. We were very upset, but felt like we were getting absolutely nowhere with the staff. We spent the next week playing phone tag with staff at the Morgan RV Resort Headquarters office. No one was helpful to us. No one would offer to refund our money or offer a camp voucher. I feel like this is almost criminal. We saved a while to take a trip to the keys and ended up spending nearly $200.00 for nothing! Worse than that the Morgan RV resort company has the absolute worst customer service that I have ever encountered. I intend to continue writing reviews in hopes that no one else will have the same experience. We camped at Fiesta Key Campground in a Motorhome.Undo
Date of Stay: March, 2012 - $48.00
We also had some concerns after reading the reviews but, decided to rent a cottage anyway as we have never been to the Florida Keys. We were totally surprised with the beautiful location of the park. We stayed in a new waterfront luxury cottage that had all the amenities you could possibly need. The staff was friendly and willing to accommodate you in any way. The restaurant has good food at reasonable prices. The evening entrainment was enjoyable. The park management is working hard to make improvements and we could see progress in all areas of the park. We look forward to visiting again and as a Ideal Resort member would not hesitate to recommend. Morgan RV offers membership in its Ideal Resorts with various benefits at various cost. The Platinum Level that I have offers as a benefit staying at any of their park cottages for $48 a night. Other plans offer a Park Hopper Level for members with motorhomes, campers, etc. The Membership options/rates can be obtained from Morgan RV. We camped at Fiesta Key Campground in a Campground Cabin.Undo
Date of Stay: February, 2012 - $100.00
We were nervous about staying here after reading the previous reviews, and our check-in/reservation experience didn't settle our concerns. Even though we had confirmed our reservation several times, including the morning of our arrival, they messed up the reservation. The people at the resort blamed the people, management, in New York, and the people in New York blamed the people at the resort. If it wasn't for the messed up reservation we would rate this place higher. They have some deferred maintenance that needs to be dealt with and the people need an attitude adjustment. But if you put all of that aside the location is great, the sites are decent size and grass, the Tiki bar, and their staff was great. We (2 couples) camped in 2 motorhomes. We camped at Fiesta Key Campground in a Motorhome.Undo
Date of Stay: January, 2012 - $89.00
This campground is worn out to say the least! The sites are too close together, good luck if you and your neighbor both have slide outs! We were moved 3 times trying to find a site that everything worked at. The manager called the cops on a customer that was upset when he showed up and his site wasn't available (he made the reservation for 2 months 2 YEARS in advance). The person at the kiosk was rude to put it nicely. The "general store is only open until 3pm. There are no activities, just abandoned buildings. The hot tubs are not working and the pool is only open until dusk! (Even though it has flood lights on it all the time anyways). The docks are a lawsuit waiting to happen with boards loose, missing or so warped you trip on them. There are never quarters in the change machine so it's hard to do laundry. The staff stays in the bar after hours and gets drunk and loud, them walks around making jerks of themselves. Spend your money somewhere else, this place is a joke. Too bad they have let it go down hill so much, the location is amazing. That is all it has going for it! We camped at Fiesta Key Campground in a Motorhome.Undo
Don't miss the ferry trip to the Dry Tortugas, out of Key West. Also, Loreili is a wonderful waterside restaurant.Atnt Life Grand • January 2015
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