Date of Stay: September, 2015 - $44.00
We have been members of KOA for years and have attended several campgrounds up and down the west coast. Needless to say we will never attend this KOA again, and we will not recommend anyone to stay at this site either. Our intended stay was 1 week to visit family in the area however we packed up and went to another park due to the lack of professionalism and the negative treatment of campers we experienced. The staff at this park are very unprofessional and treat the residence very disrespectful. I am a retired business owner and I feel it is my duty to share the experience we had to help others make an informed decision before attending this park. My wife and I were enjoying a nice brunch when we heard A very loud conversation going on outside. I went to observe. I observed the owner of the park making this statement to a couple two sites down from us. "I'm the owner of this park, you need to shut up and do what I say, the pass belongs on your mirror not on the dash of your car. Hang it on the mirror or I will tow your car out of here"! The older couple being scolded by the owner, were with their grandchildren and were quite put back by the unwarranted and abusive treatment they had received they and several others very quickly packed up and departed this KOA. Needless to say the customer service is questionable at this site. However I and my family will not subject ourselves to this type of treatment especially when we are traveling and on vacation.
The park is located 2.9 miles off of I-5 and is very easy to get to. The grounds were well kept. The restrooms were somewhat cleanly. There is only one 50amp site which makes it difficult for larger rv's. The whole site had lost power for approximately 3 hours. No employees came around to let anyone know it was a park wide power loss. Several of us thought there was a problem with our trailers before we all figured out it was not an individual problem. The laundry facility had 7 washers and only 2 worked. Overall I was not impressed with the condition of the amenities, but I have seen worse so it is difficult to rate. We camped at Mount St Helen's RV Park - KOA in a Travel Trailer.
Tips for other Campers:
Mt St Helens is a wonderful place to hike and take your family. The surrounding area is breathtaking and if you enjoy fishing Silver Lake 10miles up from the KOA has excellent big mouth bass fishing.
We intended to stay here for a few days but left after one night. This park doesn't have 50 amps and with the temperatures in the mid-80s, we couldn't run both our ACs efficiently on just 30 amps. It's an older park that the owners are slowly updating. Full hookups with 30 amps are available in back-ins only. If you want a pull-thru, they only have electric and water on those sites. Sites are really narrow. Our awning extended over our neighbor's hookups. The sites are terraced, gravel and fairly level. No shade in the transient area. There were a few trees in the upper, longterm resident side of the park. Cable tv was great but wifi was weak. Laundry room was clean. Office staff was helpful. The fenced in dog park was poorly constructed with wooden posts and welded field fencing that had not been installed tightly. There were gaps underneath in certain sections that small dogs could escape under. Also the gate was falling apart. The container for dog waste should either be larger or emptied more regularly. There's a nice rec room next to the office with ping pong table, small kitchen, books and a small seating area to relax. The owners provided free donuts and coffee there on the Sunday we were there. It's a nice park to see the area esp Mt St Helens but until they provide 50 amps, we won't be returning. We camped at Mount St Helen's RV Park - KOA in a Motorhome.
This park is convenient to Mount St. Helens. It is the only reason we stayed here. When I called to make a reservation, I asked the dimensions of the site because I wanted to make sure my motorhome and Jeep would fit on the site. I was told the site was 40' long and I wanted to know if it was wide enough for the Jeep to fit next to the motorhome. The owner didn't give me a straight answer -- said maybe I should call another park! I told her I'd take the site if other motorhomes and tow vehicles had fit. The length was not a problem because the back of the motorhome could hang over the hillside, leaving plenty of room to park the Jeep up front. The problem was the width. We had to maneuver in and out about 4 times to get to where all the slides could open. As it was, the bedroom slide pushed up against a small tree limb. The awning could only be extended 3'. Our second problem was using our $10 reward from KOA. When I made the reservation, I was told I had to go on the KOA website and print the certificate. This was not possible. I called the KOA Home Office and was told that they took the ability to print certificates away from the campers and placed the responsibility on the campgrounds. When I explained that I had to have it, he emailed me a screen print of it to present to the campground. When I checked in, they were not able to do whatever they had to do on the computer to give me the discount. After about 10 minutes she gave me the discount even though she couldn't get the computer to work. When we were leaving, several tree limbs that hung over the road hit the air conditioners on top of our motorhome. They need to do a better job of tree trimming. We camped at Mount St Helen's RV Park - KOA in a Motorhome.
WiFi is great. Location is perfect. Nice easy drive to Johnston Observatory and Mt St Helen's monument. No cable at our site, which was fine. Beautiful valley view from the terraced hill. Friendly staff at the office. Convenient dump station. Although spaces are tight, its not crowded and there are some trees between sites. Great for an overnight stop, not a destination though. We camped at Mount St Helen's RV Park - KOA in a Fifth Wheel.
A very clean park. New owners are doing their best to make this a wonderful park. They helped us with all the tourist items and gave great directions and ideas for visiting and eating. Wi-Fi is good. I did not get cable, and the antenna TV got 3 channels. My wife and I actually talked to each other!! Very nice social room with extra oven/stove, micro, etc. The shower bathroom area was small but very clean. Nice hot water! Nice grass and trees all around the park. The long term campers keep their areas cleaned up and unimposing. The view is amazing from my chair in front of my camper. I gave it a 9 only because the slots are very skinny, especially if you have slide-outs. Would love to come back!! We camped at Mount St Helen's RV Park - KOA in a Travel Trailer.
Date of Stay: March, 2014 - $33.00
Midrange quality KOA. Pluses are exceptionally well groomed and lots of mature trees. Downsides are it is set on a hillside so the turns are somewhat tighter and the roadways somewhat more narrow than I am used to seeing in a KOA. The sites have a fabulous view but are kind of narrow and the roadway is also narrow with a steep hill on one side, enough that I had a bit of trouble backing in. Excellent internet, but only a minimal 11 channels of cable TV. Their big attraction is Mount St Helen's and they know it. Wonderfully helpful friendly staff give you lots of tips with a map on the best possible experience and do regular road conditions checks and they even advised us where the cheapest gas was. We spent two nights here and left our rig in the campground and spent one full day driving up to see the volcano, stopping to view sites along the way. The road to Mt St Helens is long winding and in parts steep and would have not been fun if we had our travel trailer behind us. The drive to the top is about 1 and half hours but there are lots of things to see on the way up and most are kid friendly but not rig or pet friendly. The location of this KOA is therefore ideal, quick and easy off and on the interstate and the perfect spot to safely park your rig and go see the mountain. There were a lot of young (5-) kids here, even for a KOA. We camped at Mount St Helen's RV Park - KOA in a Motorhome.
Date of Stay: October, 2013 - $36.00
Another great place to stay. Wonderful views from the park and very friendly staff. There is an enclosed and fenced pet area with scooper and rake, but our dog just wanted to smell every square inch. There is also a very poorly maintained trail behind the office. To walk our dog we went to Castle Rock and took the river walks. Wi-Fi and cable worked very well, but there is not a TV listing channel, and the online listings did not match up. We were also able to get six HD TV channels on the roof antenna. Showers are extremely tiny. We would and will stay here again. We camped at Mount St Helen's RV Park - KOA in a Tent Trailer.
Very nice park. Very clean and well maintained. The staff was GREAT. We were here with a group, so used the clubhouse which was great. We have stayed in many KOAs over the last few years and this one is one of the best. We had discounts, so price listed is not what we paid. We camped at Mount St Helen's RV Park - KOA in a Motorhome.
My site was a back in end site on the top level. The park is on a hillside so rows are terraced. The park was clean, the staff helpful and friendly and the drive to Mt St Helens visitor center was about 30 minutes. There is a fuel station about 100 yards from the park. We camped at Mount St Helen's RV Park - KOA in a Motorhome.
New management has taken over this park and it is showing. Very clean, groomed park with easy back-in sites, very friendly staff, easy on and off from I-5 and an hour to Mt. St. Helen's. Great WiFi, clear overhead for satellite TV, nothing fancy but certainly perfect en route overnight or touring. They are planning pull-through sites and other improvements. We camped at Mount St Helen's RV Park - KOA in a Motorhome.
Great RV Park. One of the friendliest and most helpful owners we have met in a long time. Great rate. Park was very clean. New enclosed dog area. Free cable and internet (fast too). Super clean showers and restroom. Kids play area. Great layout allowing all spaces to be easy to back into. Nice views also. Will return. We camped at Mount St Helen's RV Park - KOA in a Motorhome.
I rounded up the price which was $39.72. Too high considering there is no big rig access, no pull through spaces, and no 50 amp service. But the park is really pretty. It is now a KOA. We camped at Mount St Helen's RV Park - KOA in a Fifth Wheel.