214868 User submitted reviews online!!
03/2012
rating [ 10/10 ]
Very clean park with a very friendly staff. We arrived after hours and I filled out paperwork and put it in an envelope in drop box along with $34.00 cash which I had figured to be the charge. The next day when I checked out the lady said she would get me a receipt which she printed and handed to me along with $6.00 refund which she advised I had over paid. So along with being very friendly they are honest. Good coffee and donuts were offered at morning checkout.
03/2012
rating [ 4/10 ]
Prior to arriving when I called to verify site I was told they could not find a deposit for me. I informed them that I have a copy of my American Express bill with the charge. They then found my credit. Upon arriving I was charged the weekly rate of $308.00 which I paid, however they did not apply my $49.00 deposit credit. Later in the week when I asked about a refund of my $49.00 deposit they told me it would be applied to my electric bill and the difference refunded. This conversation took place after I waited ten to fifteen minutes for the park employee to get off the phone, she was talking to someone about one of the restaurants in the area it appeared the person on the other end of the line was a friend. I checked the electric meter, it did not move in the week we were there. We left on Sunday and with no one manning the park store I asked a friend with written permission to pick up my deposit, my friend was advised they do not give refunds and they would send my request to corporate. So far no refund. Also the water at my space was fine, but my neighbor's water smelled like sulfur. The water in the showers also had a sulfur smell. The park had crowded spaces and in no way resembled their Web site. Neither myself nor my friends will return.
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