219083 User submitted reviews online!!
09/2013
rating [ 1/10 ]
Alpen RV Park website states the following: "We will try to accommodate your requests. However, we do not guarantee a specific site or adjoining site. All sites are assigned based on availability on your arrival date." We made reservations 3 weeks in advance for 9 nights, and based on their policy above did not request a particular site. Our stay was during the Colorado heavy rains and was flooded. We could not get to our front door without wading in water 3 to 4 inches deep. We put little stepping blocks out but that was a balancing act because they were under water. Our hookup connections were under water. Basically we were parked in a pond. We requested a different spot the first day and was told they had a caravan coming in and everything was reserved. After the caravan left, we again requested higher ground where the sites were not flooded. We received answers such as: they are leaving tonight and you can move to it tomorrow for 2 nights, then you would have to move again. It was the same way with all the dry spots, they would have someone coming in and they were reserved. We will not be back to this park ever again. Our money does not seem to be as good as those in a caravan or those who were lucky enough to reserve a spot. We have a nice motor coach and do not like tracking in mud and water. Every time we took our dog out she had to be given a bath.
09/2013
rating [ 10/10 ]
This is a great park in a convenient location. The staff is friendly and helpful and pet friendly. The pet walk is small, so most people walk their pets around the park. We have stayed here two other times and have never been unhappy with our stay. We highly recommend this place when in Santa Fe.
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