The facilities at this KOA are nice and the people were helpful. However, the pull-through site we were assigned for our 41' motorhome was TINY. The slide-out on the motorhome in front of us hung over the picnic table on our site. Seriously - I would post a photo if possible. Our RV door opened almost into the next RV. Otherwise the park was nice. There were other sites that were very nice. If you reserve here, be sure to ask for one of the larger sites.
Check in process was easy and friendly. The site we were assigned was terrible. It was in a lower lot behind an apartment building with a streetlight directly over the RV. We walked the park and found numerous other sites open large enough for our RV. I went to the office to move to another site. The attitude in the office changed dramatically. I was told the park is full and I could not move. I booked the site in June and knew there were open sites. The woman at the office told me I was not moving and I could just get a refund and leave. I ran into the owner as I was returning to my RV and explained the situation. He told me that the woman in the office handled all of that and he could not do anything to help. We got a refund and left. I have never met a rude person camping...until now. The campground location is not ideal. It is situated between 2 freeways and the road noise is intense. The facility id older and not being kept up very well. Good Sam rates this park as a 9.5/10 and we booked here based on that. I have no idea how they rate campgrounds, but I have lost faith in the Good Sam system after experiencing this fiasco.