223426 User submitted reviews online!!
rating [ 1/10 ]
We've stayed here before for extended periods, including 3 months straight one year when we had to have some serious medical attention in LA, and then each year while on my way for chemotherapy, but found this place has gone seriously down hill. The facilities are dirty, the laundry is way below par (3 of the 5 washers were broken) but the worst part is the staff. There has been a management change since our last visit and the newcomers are even less friendly than before, which is saying something. Their adherence to rules is ridiculous. After we decided to choose a less expensive site they wanted to charge us the higher rate anyway, and after moving into the lesser site it was uneven enough that our windshield broke! It truly was just an accident (trying to adjust jacks manually for the surface) which we didn't complain about, but when we asked if we could stay a couple hours over the checkout to have the windshield replaced they insisted they'd have to charge us another full day! We were business owners ourselves in better days, and must say these people have the worst customer service we've ever encountered.
rating [ 8/10 ]
Park neat and clean. Staff friendly and helpful. Only negatives are that if you are towing a dingy and want to stay hooked up in a pull through, you need a looong sewer hose (the sewer is at the end of the pull through, some 30' back from the rig's outlet) and that it's right by a freeway. The solution is simple, of course: unhook or have a long hose. We've stayed before and will again.
rating [ 10/10 ]
Park is clean, beautiful. Staff friendly, helpful. Surroundings are among the most beautiful we've stayed at. Only negative is that there are only 4 washers and 4 dryers, which is too few for a medium sized park. The advantages, though, far outweigh that. This is really, really a nice place to stay.
rating [ 7/10 ]
Stayed here number of times over the years and have noticed gradual deterioration of grounds, lawns, plants, etc., and more lax enforcement of rules, especially with dogs barking at night. Staff is excellent, and it continues to be one of the few quality parks in all of the SF Bay Area, but it's not what it once was.
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