223434 User submitted reviews online!!
07/2011
rating [ 9/10 ]
Had to take off one point for the slow, but easily accessible, Wi-Fi. Otherwise, the park is fabulous! After getting off I-5, we mistakenly drove through a shopping center, instead of going the way we were supposed to. However, that still worked. You just end up right at the front entrance when you get through the shopping center - which is easy walking distance from the park, by the way. There is a Food Max, CVS Pharmacy, Round Table Pizza, and a restaurant a few minute walk from the park. The park has a gated entrance, and friendly staff greet you at their very nice check in facility. Another staff escorts you personally to your site. I asked to see a park map and perhaps select a site that suited us best. The staff readily supplied the park map, and I picked out the site that was perfect for us. Imagine that, an RV park that actually lets the guests select the site that suits them best rather than randomly assigning one? The huge pool is sparkling clean and well suited for kids as the deepest part is 4' and there were side-to-side steps at one end of the pool in 2' of water. Very nice if you have a baby. There's also a spa, that I didn't use, but my husband said was very nice and very hot. In the evening the staff light a huge fire pit near the pool where guests can sit around with plenty of wooden settees. The entire pool complex is part of the recreation building - which is beautiful. There are huge over-stuffed leather sofas and chairs throughout the rec room with a huge rock fireplace, a large flat panel TV, private his/hers restrooms, and even a small exercise room with a couple treadmills in there and another flat panel TV. There's also a very nice laundry room and guests bathrooms/showers as part of this main complex. The bathrooms and showers are immaculate and plentiful. There seems to always be staff around somewhere constantly straightening things up and greeting you with a smile and asking if they can help you with anything. My husband walked some on the paved bike/nature trail and said it was wonderful. Kids were happily riding their bikes and scooters around the nice wide paved streets. I loved the CLEAN concrete pads - which were totally level and the grass between each site. There is also curbside trash pick up each day. There are many other amenities that we didn't even get to see; we were just happy to relax in the heated pool. All the utilities worked superbly, except for the Wi-Fi being typically slow. Although, it wasn't as slow as many of the other parks we've been in. It is impossible to think you will watch any streaming video through a wireless connection. There was a computer provided in the rec room at a desk. I didn't use it. Perhaps it would have been much faster. At any rate, I would highly recommend this resort. It is everything, and more, that their gorgeous website represents it to be. Imagine that, truth in advertising? How refreshing!
07/2011
rating [ 4/10 ]
Summer rate reflects cash or check charge. Can't imagine what it'd be if using credit card. Packed in here like the proverbial sardines. Tall redwood trees are breathtaking but they utilize every bit of space in this park. It says pull-through sites, but I didn't see any and can't imagine a rig bigger than 32 foot getting in here very easily. The smaller rigs seem to manage "somehow." It was entertaining to watch them try to back into the tight spaces. Their slides are just about touching the picnic tables and it is extremely tight trying to maneuver around all the vehicles tucked snugly up against their trailers. Although clean, the bathrooms are dinky and old. We preferred our cramped RV shower over using these outdated showers. This place is 6 miles from the Boardwalk. If you don't have a vehicle then you have few options to get to the beach. To get Enterprise to bring you a vehicle the six miles to the park their most economical rental rates were $69/day+++. A cab ride would run you $45/each way. The Roaring Camp Railroad Depot is in the State park next door and about a 40 minute hike. The round trip beach train ride runs adults $26 each. So, for a family of 3 that's $76 to catch the train to spend about 4 hours at the beach. I wish I had read more current (and honest) reviews that clearly stated just how packed in here everyone was. The staff is very accommodating, and the pool is very nice, but I will not return here due to the overcrowded conditions and the old bathrooms.
06/2011
rating [ 8/10 ]
Nice park right off highway 70. If it's night time, you can't miss their huge lighted sign. Easy to find. Owners/operators are fantastic. The owners gave us the key to one of their cabins to tour. The cabins are adorable and immaculate and so nice to have private bathroom and shower in the cabins. RV sites are roomy. The end site on the river view frontage has a wonderful view of the Feather River. The sites on down the "river view" lots can't have much of a view though due to the high vegetation. We walked a trail from the park to get to a flat area along the river and fished some. This park is a very acceptable stop over, or even a few nights stay. I prefer to have Wi-Fi but would return.
04/2011
rating [ 7/10 ]
Friendly check in. Rate reflects AAA discount. Park guests were quiet and respectful. There was train noise after we went to bed but did not notice it into the night. Points off for miserable (read-- non existent) WiFi signal once office closes, but did come up good first thing in the morning. Also, a picnic table at each site, or at least they ask guests if they'd like to have a site with a table, since tables aren't at each site. We did not have one but looked longingly at the other nice tables scattered throughout the park. Sites fairly level and gravel covered. Small orange trees separating these large sites. Although no oranges in trees at this time, the orange blossoms were heavenly to smell. Pool very cold and no spa. Playground more geared for toddlers. My 7 year old was not interested in even checking it out. A well kept facility but nothing special. I imagine when there's fresh oranges on the tree, this would be more fun. Would probably stay here again.
04/2011
rating [ 5/10 ]
Do not rely on GPS. Our brand new Garmin Nuvi had us at an incorrect location. When you get off at River Road Cutoff from the freeway, look for their sign and read what it says. We glanced at it as we went by but kept following the GPS, which had us on a wild goose chase. So, I'd say this place can be confusing to find, as are most of the parks off this old Needles Hwy. Gates close promptly at 5pm so be sure you have a gate code before office personnel go home. The lady who took our reservation was very nice. Lady checking us in was grumpy and ready to be done for the night (4:40pm). This place, in my opinion, is really not laid out well for typical overnight RV guests. It is mainly an owner-occupied resort, set up for owners in the park. At first they had us in a site way away from the pool and activity center although grumpy lady said it wasn't a bad walk to get to the pool. But, for grandparents toting a grandchild and all the stuff it takes for a child to go swimming, it was quite a walk. So, she reluctantly said there were a couple (more expensive) sites across from the pool and activity building. We checked them out and decided it would be easier on us to have one closer to the pool. The sites are essentially an open gravel field with hook ups: nothing else. Note: there is no cable TV available for overnight guests. There was a weathered wood picnic table on the driver's side so after we got hooked up we hauled it over to the right side to use. The pool, spa, game rooms, etc., were very nice. Husband says the pool was cold. Signs everywhere saying pool area and activity building (including laundry and showers/restrooms) closed at 8pm. That's kind of early for overnighters who need these type of facilities after 8pm. The restrooms at the activity building were marked "Kane" and "Wahane." After going back to my RV to use restroom, I was determined to find one at the activity building/pool area. Took a chance and went in the one marked "Wahane" and lucked out: it was the women's restroom! Opened another unmarked door and found it was a private shower area that smelled very badly in there. We showered in our RV. The advertised water slide and bounce house was not up as yet. They should say "seasonal" when they advertise this to people bringing children. There are a couple of basketball hoops inside the tennis courts with one inflated ball for the kids to use and the rest were old and deflated. No instructions as to where you might find another ball to use. I imagine the facilities are very convenient for people who live in the park models and have handy golf carts to drive around. But, this IS NOT for the overnight camper. I would not stay here again and prefer to stay at a place that was developed specifically for the campers passing through.
04/2011
rating [ 3/10 ]
This is our 2nd time here. First time I gave this place a 10, this time, not so good. Basically, the park is still clean and the restrooms, while not fancy, are utilitarian. The small pool and tiny spa (seats 6) are enjoyable for small numbers but could get quite crowded in summer. First night here, no internet. Spent a lot of time trying to get online with no success - very frustrating. Next morning asked for help at front desk. A very grumpy guy said it essentially wasn't his problem. His internet was working fine for the office, and tough luck for the rest of us slobs paying the bills around here. He said it was Comcast's problem but did reluctantly agree to reset the router! That's all he had to do for me to finally get online. The nightly rate was $44 + $3/night extra for a 7 yr old child. Note: call ahead! There is a $2 premium/night charge for walk-ins. So, at $47/night for a standard site and the grumpy attitude of the guy working in the office, no 10 rating this time. May come back again because it is convenient and clean but I'll be sure to reserve ahead to avoid the chintzy tack on charge. Owners should look in to hospitality training for the guy in the office. The ladies have always been nice though. If he's the owner, then he may not get many repeat customers.
02/2011
rating [ 10/10 ]
This was our first time to stay at this Casino-related RV park. In addition to staying at RV parks across the nation, we've stayed at the KOA run RV park in Oroville at Feather Falls Casino, so we had something to compare this park to. All I can say is that Jackson Rancheria sets the bar pretty high for all other RV parks - even non-casino affiliated ones! The drive through the winding countryside of Amador county only adds to the experience of sheer enjoyment to staying at this RV park. I believe there are about 100 spaces. The check in is smooth with a more-than-accommodating staff. There was fresh popcorn and wonderful ice tea free-flowing for their guests. The first thing you do is pull in to their dump station where two efficient attendants empty your holding tanks because they don't want any unacceptable chemicals in their waste system. They issue you, at no additional charge, the type of holding tank chemicals you must use. All the sites are immaculate with perfectly clipped grass between the sites. All imaginable amenities are included in the AAA rate of $45/night. Even the washing machines are free! The heated pool is truly heated, and even though it was breezy and about 65 degrees, there were still people in the pool. There are two luxurious hot spas too. The rec room smelled new with more free-flowing self-serve hot coffee and fancy cups with lids you'd get at Starbucks. There's a fireplace with game tables and two big flat-panel TV's for your enjoyment in the rec room. The bathrooms were very nicely appointed. The casino shuttle comes through the park every 20 minutes and will drive you down to their general store, take you to the hotel for the kids' arcade room, or to the casino (of course!). The store is quite a winding hike down the hillside with no sidewalk so the shuttle is a must. The store has a small deli.
01/2011
rating [ 1/10 ]
Total rip off. Stayed here about 12 hours, maybe. The bathrooms are typical KOA bathrooms: dismal and in need of much updating, they were relatively debris-free though. The front desk lady was very rude and seemed really put out at the audacity of people actually trying to stay at her park. For the princely sum of $38 you get water and electricity. Wi-Fi: only if you go to a website with credit card in hand to pay extra. TV: only if you have a satellite dish mounted on your roof. Sewer: not at this site. Would not stay here again and only stay at KOA's when we're dead tired and there's nothing else available. Hate these places and this place lived down to all the other KOA's we've stayed at.
12/2010
rating [ 8/10 ]
This is the second time we've stayed here. Only gave the rating slightly less than 10 because I think the overnight AAA rate of $56 is a little steep - even in high season. It was too cold to use any of the facilities and we were there less than 24 hours. They do attract beautiful RV's and the place was as immaculate as ever. The bathrooms are always a welcome change from other parks with the soap/shampoo/conditioner dispensers in every shower. There's also hand lotion at the sink. All very thoughtful amenities. I do love the library.
12/2010
rating [ 9/10 ]
We have stayed here three times. It is the ONLY place we'll stay when driving through Bakersfield on our way to/from Southern CA. The staff are always friendly and helpful. The bathrooms are beautifully tiled and always clean. The hot tub is divine when it's freezing. The only slight concern I had this last stay is there seem to be a few semi-permanent trailers that have moved in that are quite "seedy" looking. One had a dog tied up outside the very shabby looking trailer when we checked in at 5pm and that same dog was laying out in the freezing weather the next morning, tied to the trailer. Very sad. This is a very nice park and I hope the economy won't force them to continue to allow some run down trailers to begin living there.
11/2010
rating [ 10/10 ]
Wonderful campground! Very nicely done for a KOA! The check in was super easy as I'd made reservations and paid online just the day before. Staff in the wonderfully stocked store were friendly. There is a large recreation room with ample seating to play cards or just visit. This would be a wonderful place for a family reunion because of the nicely done rec room with the large counter area and fridge and bathroom inside. Loved the cleanliness of the park with all asphalt pavement and concrete pads. Minimal sites had a nice picnic table and grass area separating each site. The more expensive sites had very nice patio furniture, wood burning fire pits and huge gas grills! The kids' playground is small but perfect for kids under 10. Loved that it was all fenced in and the parents could actually sit down in the nice seating while kids ran around without fear of them running into the street. Just adjacent to the playground is a small pool and spa (which we did not use) but did look great. A trail leads you straight to the casino next door. Feather Falls Casino is still unimpressive, compared to Gold Country or Thunder Valley. Their restaurant isn't up to the standards of these other nicer casinos I just mentioned. Tried to walk our 7 yr old through casino to get to restaurant and the guard said the child could not be on the casino floor. We asked how we're supposed to get him to the restaurant and the guard said she "had no idea." Clearly, the casino does not want children inside -- not even to eat. At least the campground is great! Just don't expect to take kids to eat in this casino.
08/2010
rating [ 1/10 ]
Change the name to Mosquito Beach and it's more fitting. If you come here in the summer months, like I just did, consider it is right along the Eel River - hence - mosquito haven! All the Off spray, and even hung a bug zapper didn't help. Here's what is nice about the park: they do have beautiful redwood trees and most sites are nice and shady; the utilities we had all seemed to work well; check in was easy and the staff was OK; check in area has area designated for one rig to pull off to side while registering - don't know what would happen if more than one rig at a time pulled in though; the pool was clean but some of the area around the pull was quite slippery. Here's what I didn't like: you guessed it - the mosquitoes are at the top of the list; the entire park is way too dirty - was a constant battle trying to keep inside of rig even remotely livable. Every time anyone drove by, no matter how slowly, or even walked by, a cloud of dirt/dust was stirred up; there were rules against park guests having quads or other motorized ATVs but the heavily tattooed park maintenance guys were constantly speeding by causing clouds of dust to waft into our rigs; the sites are mostly dirt, with some being quite tricky to maneuver if you have a rig over say 25' long; the surrounding streets are dirt with a sparse sprinkling of gravel; bathrooms are very old with no locks on the stalls - a real problem for me; shower stall floors are mud, due to the park being ALL DIRT, so wear shower shoes in and out of shower; the Fort for the kids is interesting but is very old and very dirty - kids don't seem to mind though; there is a recreation room that they refer to as "wreck room," a good description of the outdated rickety old equipment in there; tried to check out some shuffle board equipment first thing in the morning but was told it was all checked out - we NEVER saw ANYONE playing shuffle board in three days (I suspect that's a standard answer, instead of we don't have any equipment to check out); a HUGE family reunion group came in on a Friday night of over 100 people (we could hear their campsites partying until well after midnight. Oh yes, there is a decent hiking trail down to the river (350 yards straight down) that opens to a nice beach area along the river. This hike is quite strenuous going back up so you should be in VERY GOOD shape to take it. The river water was clear and tepid temperature but after encountering the 4th snake, that was enough for us to yank out our grandson and head back up the hill. I don't care how "harmless" some said the snakes were, just gave me the creeps. To sum it up, this place is dirty and very old and I would NEVER camp here again. However, if you are the type of camper who is used to throwing a tent, like to be out in nature, loves the constant sounds of yapping dogs night and day, and like having a hot shower, even if the floor you put your clean feet on are muddy, then this is the place for you.
07/2010
rating [ 3/10 ]
Stayed here overnight due to motor home repair needed. Was glad to have a place with hook ups at least after spendimg entire day at Barstow Walmart getting new tires installed. This place is convenient if you're heading to Las Vegas. There was a large pool that looked clean, but we didn't use it. I did use the coin-operated shower. Tokens are provided when you check in (two tokens allowed per person). I think each token got you 6 minutes of water. Bathrooms and shower were clean enough and the two tokens adequate for a lady to shower. The park itself is all very soft dirt so it can be a mess getting in to your RV. Seemed to be a lot of mature trees and shrubs around. Didn't notice too much as it was dark when we pulled in and got out of there ASAP in the morning. OK place to stop overnight.
07/2010
rating [ 10/10 ]
The name definitely suits it: what an Oasis in the desert! Located right off Interstate 15, very easy to find with a large sign. When you enter the park you immediately begin to experience the luxury of the park with the palm treed entry and huge pull through sites to park while registering. Although the security guard at the gate was kind of cranky, the check in staff really made you feel welcome. Huge fountains and marble floors greet the guests upon check in. You'd think you were staying at a high-end hotel instead of an RV park. Since the park is so huge, and it was so hot, we paid the very reasonable off-season rate for the premium site to be right across from the pool. We did not try the restaurant or experience the on-site movie theater. Our grandson mostly stayed in the huge horse-shoe shaped swimming pool with beautiful waterfalls. No spa/hot tub for the children. There is an adult pool next to the family pool though. Which would be nice if you wanted some peace and quiet from the kids. Lots of tables and chairs and outside showers out by the pool. The check in staff are very friendly and helpful. I mentioned to the lady checking us in about wanting to get a rental car and she immediately offered to book it for me. She had an Enterprise rental delivered to our site within an hour of check-in and at a cheaper rate than was quoted to me when I called Enterprise directly. There is a new high-rise casino called South Pointe only a few miles south of the RV resort that looked beautiful. My husband gambled some there (I stayed with the grandson) and said it was spectacular inside. Also, I really loved the outlet malls that were really close by. That's where I spent my gambling budget! My grandson and I also tried a fast food place called "Raising Cane's Chicken Fingers" in front of the outlet malls and the chicken is to die for. Wish they had these places in CA. Had some refrigerator cooling problems (don't know why, it was only 115 degrees outside) and called Desert Mobile RV Repair that advertises in the park's brochure. Very speedy service and professional guys that showed up within hours. A super experience at this park. The only place I'd stay in Las Vegas now!
07/2010
rating [ 10/10 ]
This is a fantastic place to stay! There is a stone wall surrounding the park with a security gate at front. Called ahead and the very friendly staff said to come on in and gave me the gate code. Very easy check-in and essentially chose whatever site we wanted. This being a very low season time, the place was practically deserted and the AAA rate was a steal for all the amenities this park has. There's a HUGE sparkling swimming pool, which we had all to ourselves. The park, and every amenity attached to it was spotless. The sites were level with oleanders and mature palm trees between the sites, which provided nicely filtered shade. The lily pond with the lovely lighted water fountain was very serene to see at night. The spa had the best jets I've ever experienced. There was a media room with a huge TV and DVD's to watch. The library had a computer for customers' use and tons of books and magazines. The restrooms were the best I've seen with complimentary shampoo, conditioner, and shower gel dispensers in each shower. Even a hair dryer, now that's class! Loved this place and would definitely stay again.
07/2010
rating [ 3/10 ]
I give this park a "3" instead of the lowest rating of a 1 because the site was at least level, all utilities worked, and the staff were quick to have a permanent resident move his car, which was parked at the site we were assigned to. The one co-ed restroom smelled of urine and I would not use it. It was old and run down too. This is an in-town RV park with mostly permanent residents. It was quiet at night for the one night we were there and the permanent residents seemed to keep their places up. It is 7+ miles east of CA 99, so not terribly convenient if you're just looking for a one night stop over. The nightly fee of $35 was way overpriced for the facilities, especially since the restroom was unusable. The weather was pleasant in the evening so didn't require A/C usage. So, $35 for a little water and minimal electricity was way too steep.
07/2010
rating [ 7/10 ]
Check in staff was not terribly friendly. Park is very clean. Restrooms are clean. The picnic pavilion with tons of picnic tables and gas grills for your use, is a very nice touch. Each night there is a fire pit lit outside the restroom/laundry building. Nice for roasting marshmallows. It is quite a walk to the hotel to use their pool and to get to the train depot. If you're in good shape, not a problem though. The shuttle driver was super friendly and could teach the front desk a thing or two about how to treat customers. He was so understanding when our special needs child was afraid to get on the open golf cart. He said "no problem" and quickly went and got a luxurious new van to drive us to the pool. He also came back in the same van to take us back to our RV site. The other campers here were real nice too. Overall, a good experience, but a little pricey and the check in personnel need some training in how to treat the people who are helping to pay their salary.
07/2010
rating [ 10/10 ]
Stayed here with our seven year old grandson. What a find in Bakersfield! Wouldn't stay anywhere else within a 100 miles of this place. The pool was refreshing, the hot tub very relaxing, there's a big screen TV in a nicely furnished entertainment room. The showers were super clean and the front desk very friendly. The store was nicely stocked too. Would definitely recommend this as the ONLY place to stay in Bakersfield. Very quiet too.
06/2010
rating [ 7/10 ]
Nothing more than an asphalt parking lot with hookups. I don't consider it full hookups when no cable is available. Sites were certainly wide enough to accommodate our small rig. We used a back-in site. There are no tables and a few lawn chairs thrown around the park. I tried to haul a few of the park lawn chairs to our site but they were too bulky and heavy for me to do so. I asked the park attendant to bring us a couple chairs but that never happened. Since the RV "Resort" is so sparse on amenities, don't come thinking you'll have nice outdoor bar-b-ques unless you like the "tail-gate" type of outdoor eating. Like I said, no tables so you'd have to sit on the dirty asphalt pavement. There is a wonderful pool at the adjoining hotel/casino, which was easy to walk to if you're in good shape. There is a sign posted on the pay phones saying you can call security for a ride to the casino. Since the weather was nice, we just walked each time, so I don't know how well this worked. I imagine you would get prompt pick up to take you to the casino, but may find yourself out of luck to get a courtesy shuttle away from the casino. the pool was very crowded with kids, as expected, since there isn't much else for kids to do in Reno. At 5:00pm each day the pool area started blasting loud music from the on-site bar attracting the bikini-clad singles group and scaring away the kids with the loud racket. The Cafe Sierra at the Grand Sierra Resort has excellent food, prices are affordable for families, and excellent waiters. The $6 kids meal was the best deal in Reno! The Fun Quest arcade area for kids is the usual rip off with token-driven machines. You save up a billion tickets and can trade them in for a cheap toy Made in China. There is a massive gated play area with tunnels and stuff for kids to crawl on but the $8 admission fee for a couple hours seemed a little steep to me so we didn't use it. The Hotel/Casino had some decent shops to walk around in and had a handy pizza place near the Fun Quest Arcade that the kids liked. This RV park served the purpose of having a place with hook ups, near a full casino, where the kids could be entertained and the spouses could trade off gambling while the other watches the kids.
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