This park is well maintained and the staff I met were friendly. When I pulled up to the booth at the entrance the friendly teenager manning the booth listened to my needs and recommend sites to meet my accommodations. There are cabins and small huts available. I will return soon.
I drove about 50 miles to Holiday Hills RV Park. I paid for a tent site for two days. The female attendant at the gas station where I paid for the site told me to go behind the Holiday Inn. I could not believe what I saw. There was a grass area and a fire ring. There was no table to eat at. I could not drive on the grass as per park rules so I would have had to walk about 200 feet making several trips. I went to the female attendant and wondered if I went to the correct area. She said I went to the correct site. I said are you kidding. Her reply was "that's camping". I asked her is this it or does it come with a picnic table? She said there is no one here that can bring you a table. I said where do I eat? She said that's up to you. This person through out the conversation had no social skills and needs to be asked by management if she wants to work here. I asked for my money back and received it and then went to a state park.
We arrived on 5-8-12 (Thursday) the key to our cabin was left at the front desk and a friendly man helped us. He said he was the maintenance employee and this is not his normal job. He was fussing with the computer and after a few attempts he pulled up our reservation. He said we need to wait for the manager to pay the balance on our bill. Later on we meet the manager. He was very professional and polite. The female employees throughout our stay were not as friendly. We got the impression that they did not like their job. The cabin needed corners,and behind the T.V. cleaned. There was a broom to sweep with but no dust pan to pick up the dirt. The first few nights were very peaceful. however, on Saturday evening the tenants in the cabin next to us ignored the quiet time and children-unsupervised rules. I and other visitors complained and the next morning we overheard the loud neighbors telling their children to be quite or we may get kicked out. The store prices are double to triple the price as compared to a supermarket. If it was not for the above issues I would have rated higher.
This is a membership park. However, people with a RPI card may be allowed to stay for a small fee. We enjoyed our stay. The staff were friendly. Our only concern was we had to find places like the pool and how to enter it (gated). We also learned after a grounds keeper spoke to me where a dog run was. A market and gas station are near by.
I reserved site CT09 at Willard Bay State Park Cottonwood campground. I arrived on Wednesday March 3, 2010 at 2:30 PM site CT09 was occupied by long term residents. They had their trailer up on blocks. A construction utility trailer was also parked at this site. The picnic table was used as a work bench. I called the Utah Parks reservation number and was told to go find a different campsite to stay at. I went to CT15 and set up water, sewer, and electricity. There was no electrical power. So I unhooked everything and went to site CT06 and reconnected everything and there was no water available. I ended up at site CT04. I had an eye sore view of the occupied campsite CT09. I called the Utah State Parks reservation center and explained my problem again. I was given Willard Bay Park telephone number and kept getting a recording. I'm not sure who is at fault since Reserve America had the site available and the Park Ranger has no clue that I reserved site CT09.
We were pleasantly delighted with the friendliness of the campground owners. All other staff we meet were friendly and helpful. The owners spend each day improving this campground. The day we departed they were busy installing new brick fire rings. We were able to walk to the Hot Springs via a small trail connecting to main street. We can't wait to return to see what else has been upgraded.
We arrived at Willard Bay Cottonwood Campground about 1PM. There was no one at the booth as we entered the park, so I picked up an envelope and drove to campsite #15. We got settled and was resting in our trailer when I heard a knock at the door. I opened the trailer door and a park ranger asked me to step out of the trailer. He asked how long we were going to stay. I said three days. I told him my checkbook is in the cab of the truck. As I was writing the check he stood in a stance with his hand near his gun. This made me so shaky I could barely write the check. Other than that the first day and night was peaceful and the weather was pleasant for March. On Friday Cottonwood Campground started to fill up with campers. Overall we enjoyed our stay.
This is one of the best KOA parks We have visited. We stayed in a premium site with a hot tub located in a garden, surrounded by a wood privacy fence. There were areas for children to play. We had a few ATV riders drive by but they were respectful and drove slow. The only issue we had was the hot tub was cold when we arrived and was not hot until 10 PM. Also the hot tub needed cleaned.
As we traveled the West Yellowstone area this park seemed a good choice. When we arrived to check in we were greeted and helped right away. We spent most of our vacation traveling, so we mainly stayed in the camp ground during the evening and night. To talk with family by cell phone was difficult to do due to poor reception. I talked with a few people in town and this is common. WiFi was available, but we could not receive it at our campsite. Most people gathered near the office with laptops to get WiFi. Cable is not part of full hook-up's, a primium site only has this feature. I thought for $ 62.00 a night it should be included.
We were disappointed with snobbiness of the man at the front desk who may have been the owner. The web site shows concrete pads with grass. Yes, the pads are there some of them for sale. However, we ended up in dirt area behind the lobby. The dirt road and pathway was not well lit, we used a flashlight to navigate to the restrooms. We were double billed for our stay. The management did correct this error after I called. We did enjoy shopping at the nearby outlet mall. The park was quiet. We are not sure if we will return.