223259 User submitted reviews online!!
06/2012
rating [ 3/10 ]
We had lots of issues with our stay this time. We are long time KOA members and generally have had great experience with KOA. This time was different. We made advance reservations two months earlier online with specific site request and even gave several other sites as backups in the “special requests” field on the reservation form. Our friends made a reservation as well and were told they would be next to us. When we arrived the person at the front desk said, sorry but you are assigned sites on first come first serve unless you call the campground directly to make reservations. So we were unable to camp with our friends. KOA needs to fix their reservation system to reflect this. The bathrooms had toilet paper all over the floor just prior to the am cleaning schedule, when I returned that afternoon, the bathroom was still a mess with dirty sinks and floors that looked like they had not been mopped in days. The sewer hookup cap with the threads for your hose was not glued onto the sewer riser pipe so your sewer hose barely stayed in the hole, one jostle and it would pop out. The person at the front counter only knew how to sell stuff and check people in without being able to provide good customer service when an issue comes up. To top off after the office closed the person at the front counter took their friends for a joy ride in 4 wheeler well above the posted speed limit of 15mph, kicking up dust, with three people in a 2 person vehicle. Just a sign of how seriously management of this campground takes their job. Its really too bad because the location is spectacular and not very busy. Maybe that’s why the place is not kept up and the management is poor. If it were run better more people would come.
03/2012
rating [ 10/10 ]
This is a very clean and well run resort. There are lots of off site activities nearby. There is some train noise but it did not bother us. Also this is an older park but only in its layout and size. Just about everything else about it is updated. We really enjoyed the tropical feel and decor of the resort. They have invested a lot in landscaping including the path outside the park that leads to the ocean. The pool and spa were very clean and enjoyable.
03/2012
rating [ 8/10 ]
After an extensive search for a decent overnight park near I-5 in the Central Valley of California, we found Sommerville Almond Tree RV Park. Staff at the front counter were friendly and escorted us to our site. This is an older park that is rough around the edges but we would not hesitate to stay here again.
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