185336 User submitted reviews online!!
12/2012
rating [ 1/10 ]
Arrived on 12/1, and were assigned a so-called pull through site for our 37' motorhome w/tow vehicle. The road and site were so narrow, my husband had to pull over the patio and then back up to park in our site. Not an easy task because our site was between two older park models, and our neighbor was remodeling the interior of his very old trailer. His lot was filled with piles of debris, an open trailer full of junk & a golf cart, which was parked well into our site. Even though a "ranger" escorted us to our site, he seemed oblivious to the mounds of debris. New piles appeared every day, but few were ever hauled away. This man was so rude & noisy. His table saw was right under our bedroom window, and his door, which he let slam every time he went in & out, was next to the saw. He worked off and on from 7 a.m. until 11 p.m. Even though quiet time is from 11 pm. to 7 a.m, there were several nights he felt the need to go out to his car in the middle of the night, and of course, letting the door slam! We rarely make complaints, but by the 21st, we decided to go talk to the park manager, and ask for a refund. She was not in, but the clerk took our complaint and said she would be back in on the 26th, and would address our issues. In the mean time, a ranger was to check the site & speak to the man next door. Christmas day, the saw was going, the door was slamming, etc. We left on New Years Day, and never saw or heard from the manager! On January 3rd, a clerk from the office did call, to say the manager told her we couldn't have a refund, but said she did offer us a free week if we would like to come back! Sorry, but even though we are full-time Rvers, we won't be returning to Indian Creek, even for free! Also think we'll pass on any other Sun RV Resorts if this how they treat their customers.
01/2013
rating [ 6/10 ]
As physically active full-timer RVers, I make winter reservations well in advance. In June (2012), when I searched for parks for the winter, I reviewed the site maps looking for parks with tennis courts, pools, fitness centers, and paved roads for biking, all of our daily activities. The site map for this resort showed 4 tennis courts four pools/ three bathhouses/laundry rooms, and a massive looking clubhouse. The list of amenities did say two tennis courts, four when completed, and a fitness center, when completed. One would assume that these things were under construction, since the map on their site clearly shows them as being there. When we arrived on January 1, 2013, we were given the same map that I saw online 6 months ago when I made our reservation. As soon as we went through the gate, the massive looking clubhouse that is pictured on the map is actually only 1/2 that size, so no fitness center, and no expansion under construction either. Behind the clubhouse pool, there are still only two tennis courts (the other two aren't even staked out). One section of the park that is on the map, isn't even there. It's just a wooden stockade fence with marshland behind it. Therefore, the pool, bathhouse & laundry room that are pictured in this section, aren't there either. The map online last June, and the one we were given on arrival are pretty misleading, an in my opinion, bordering on false advertising. Very disappointing considering how much we paid for the month!
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