I used to be a regular here, it was expensive, but the park was nice and the staff was friendly. We weren't able to come here for about a year, and I was down here on business. In one year they have gone up almost 50% on the price, and gone way down on customer service. Plus they have let the landscaping decline. Doesn't look like they have done anything since we were here last in 2008. I don't mind paying top dollar, if I am getting top dollar accommodations and service. My biggest complaint is the customer service. The person they have working there now is just rude and I agree with another reviewer that she must hate her job. The park used to be packed, now it is spring break and they are not even 50% filled. I am sure it is because of the lack of customer service. My office called change my schedule and I needed to leave early. Was told no refunds, can give you a rain check. I am sorry but that is now how you run a business. It wasn't like it was my choice to leave early. Now I will be stuck for a night. Hope they enjoy the money, because until they have a change of attitude or employees, I will not be back.