We have stayed here several times. We live in the LA area and this is a great place to stay on the first and last nights of our trips when we head north on I-5. The staff is courteous and helpful, and the camp is very family friendly. Most of the sites are well shaded very important on those hot summer days in the valley. Best of all, even on the hottest days, there usually is a cool breeze that comes off the delta late in the day, making the evenings very pleasant.
Our one-night stay here was a mixed experience. The staff who run the park and who assisted us in the office (2 men, 2 women) were some of the nicest, most courteous people we ever have met. Friendly, outgoing, helpful. They graciously answered our questions, and I saw one of them going over a map with another guest to provide helpful directions. The park itself, however, is below average. It is not really a place for vacationers, most of the park is set up for permanent (or at least very long-term) tenants. In fact, the parkway lakes web site (not the KOA site) specifically states that they are looking for long-term residents and the park reflects this emphasis. A few of the long-term have nice sites, but many are occupied by older, run-down RV's. Some of these residents have installed storage bins and/or storage lockers in their sites, which creates an unkempt appearance. Some of the sites have two or even three cars parked in and around the RV, and the sites really do not have space for this. There are overflow parking sites around the office/pool area, and these were mostly full of residents cars, as well. As a result, much of the park has an over-crowded feel to it. I should emphasize that the park is not dirty, the office, pool, and laundry areas were neat and tidy and the grounds were clean. Our site was adjacent to some older units that looked as if they had been there a long time. The site was old asphalt, with a straggly strip of grass on one side. Cable was available, but I was not able to use it because the connection required a coax cable with a female end. I have a coax cable with two male ends - one for my RV and the other for the park connection, this has been the standard hookup in every other park I ever have stayed in. I was not able to access the Wi-Fi in my site or in the office area. One of the staff graciously tried to help me get connected, but we were unsuccessful. He would have been happy to help me further, but I did not have the time, we had to hit the road. Plus, I knew the problem was not with my laptop since I connected successfully at every other campground and several hot-spot locations during our trip. The bottom line, I would rate the staff as a "10" and the park as a "2".