214562 User submitted reviews online!!
09/2010
rating [ 8/10 ]
Love this campground!! Lots of things for kids to do. Nice big open area in middle of campground for kids to play. Kids love the soap slide and animal barn. Very friendly staff and campers here. Great market just 5 minutes down the road. One to go to every year!
07/2010
rating [ 1/10 ]
We had a horrible experience at this campground. We went with friends and had prebooked 2 sites by phone. We were told we would be in a certain area of the campground but when we arrived we were given a site that was no where near where we were supposed to be. The sites we were given were right by the entrance and right beside the dumping station, disgusting!! Literally it was only a few feet away. The sites were in horrible condition. It looked like they had rough plowed down some trees to clear a very small spot and there was next to no grass, it was a mud pit. As soon as we saw where they were going to put us, we asked why we weren't given our spots described to us at booking, and said we would definitely not stay beside a dumping station. They told us they were fully booked and had no where else to put us. They also said that we couldn't have been told about the other spots at booking because that was a seasonal section. We wanted to speak to the owner or manager, who we were first told was not available but then only available by phone. Worst customer service ever, he could have cared less that we were not happy. We said we wanted our money back and we were going somewhere else. He absolutely refused. He said he had never ever had any complaints before. Funny thing is that while we were trying to solve our situation, two other couples arrived and they ended up telling us they were having the same problem as us. They were given sites different from what they were originally told when they booked by phone. They also wanted to see or talk to the manager. The girl at the check in desk had to call the manager/owner again and he ended up coming to the campground to deal with his first ever complaints, funny how they just happened on the exact same day a few minutes apart. We ended up having to pay for our first night (even though we went to another campground) we just wanted out of there. Then we were told if they could book the sites for the next night we wouldn't have to pay for the second night we had booked. So we called the next day to see if the sites got booked, and of course we were told they had not. We just didn't believe them so drove back to the campground to see if there were trailers in the sites, SURPRISE, there were trailers in the sites. They still refused to give us our money back. Not impressed!! Do not go to this campground and believe all the bad reviews you may see, it's as bad as they say they are, especially the very rude owner!! I have no idea what the rest of the campground is like as we never made it past our crap sites right at the entrance of the campground.
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