220584 User submitted reviews online!!
05/2009
rating [ 9/10 ]
It is a great park, quiet, clean and well-kept, level concrete pad and grass at many sites. There is friendly and helpful staff, I needed to fax a couple letters and they did it for free. The bathrooms are the largest, cleanest ones I've ever encountered in an RV park. It is a decent location, we biked to the dunes and up the road to Pismo Beach.
07/2009
rating [ 6/10 ]
THE GOOD: Very nice park, large spaces (privately owned and rented out), each nicely built out with amenities like BBQs, decks and shade trees. It is right on the lake, nice breeze, and there is good access to hiking. THE BAD: We made confirmed reservations in February, balance due $280. When we drove in on July 8, we were told that the owner of our assigned space had pulled it off the rental list, but fortunately they had two other spaces available (we were never notified). The one we chose was nice enough, but did not have a view of the lake like the originally-assigned space. One other item: someone had "painted" a Picasso in one of the men's toilets which remained there all four days for everyone to "enjoy." I guess they only clean the heads once a week. THE UGLY: 1. When we checked out on our last day, we were presented with a bill for $420!! We were then told that the space we had been switched to was a premium $100/night space(instead of our originally-confirmed $70/night) AND they added on another $5/day for electricity. This was never mentioned when we checked in. After four subsequent contacts with the manager (actually a broker, since they are trying to sell the spaces), they refunded $80 (instead of $140) to my credit card. A month later, I'm still fighting them on this. 2. The owners of the space behind us had major rework going on all 4 days we were there - jackhammering out a concrete slab the first day, bringing in sand, gravel and pavers the 2nd day, tamping the ground and installing the 3rd day, and more grinding, cutting and chiseling out rocks on the fourth day. The noise and dust really ruined our vacation, and we had a dusty mess inside and outside of our RV. After complaining to the manager, he assured us that he would give us a night or two for free as compensation. We haven't heard zip on this offer yet, and don't really expect to. BOTTOM LINE: Make sure that you get the full 411 when you check in. Also, there is a very nice, quiet Serrano campground (some hookups) right across the street.
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