Day time office lady was very rude to my children. Literally asked my daughter " Is there something wrong with you " putting her down because the office lady assumed she didn't read a sign. She Could have just greeted her friendly and asked my daughter or helped her. :( Very rude. Not child friendly. This does not feel like a family park. No other kids around, and when we try to use the "kid" stuff we get dirty looks. Very disappointed. Kids do not want to come back.