I received, and have included, an e-mail from the owners of Orchard Lakes Campground 3 months after the review I wrote about their campground. They wish that I clear up some unclear items in my review so here goes. The roads were not dirt as I stated, they were gravel. People still drove too fast and they are still dusty. I didn't know we were in Polk County not Henderson County. Dogs still ran loose bothering our dogs on leashes. They ask people beside us about the problem we had, and they did not feel the guys were drunk and loud (camp here a lot). We will always leave a campground before we have the owners confront someone around us. Makes for a long weekend if people around you are mad (especially if they appear to be intoxicated). I wrote the 1st review before I was contacted by them they did offer our money back, or a free stay. We declined both. "I came across your review of our campground, Orchard Lake Campground, at RVparkreviews recently and would like to respond to your review. Again, I would like to apologize to you that your stay did not meet your expectations. Our goal that we work very hard towards is to give our campers a great experience though there are times this does not happen. However, if you read our other reviews you will find that most of our reviews are positive. As I said over the phone after your stay when I initially called you, it is unacceptable for someone to urinate publicly. At that time you indicated that you were under the impression that we were a Christian family campground. I would like to clarify that we are Christians that run a family campground. The difference as I see it is that I believe that both you and I are called to welcome and reach out to a lost and dying world which means that we at times have to deal with campers that do not act like Christians because they are not Christians. We depend on our campers to help us monitor what goes on in the campground and we do not hesitate to deal with campers and situations when necessary. It is unfortunate that you did not speak to us so that we could deal with this situation. We do not stay in the office 24/7 because we have bathhouses and cottages to clean, firewood to deliver, and a variety of other chores to perform. We have provided what has proved to be a very convenient means for campers to communicate with us when we are not in the office by installing a phone at the door that automatically dials the portable phone that someone carries and that reaches throughout the campground. We do not consider our office closed when we are out and about in the campground and merely a phone call away. Having insinuated that you are Christians, I believe that you left out some important facts and misrepresented others. I suppose there are two sides to a story. First of all, your campsite was located in Polk County, not Henderson County and Polk County does not have a leash law. We do require leashes but it is a constant battle that we actively deal with concerning neighbors dogs in the campground. Secondly, I believe that most would describe our roads as gravel, not dirt. I do wish we had a lot of money to pave the whole campground which would solve the dust problem but at this time the Lord has not provided us with that kind of money. We do have people that drive too fast and speak to those we can but we do not speak to everyone. Thirdly, your departure left us with the inability to deal with the problems first hand. However, both myself and our manager contacted you on a timely basis to discuss your concerns and offered you a refund. We also contacted your next site camping neighbor, frequent campers at Orchard Lake and also contacted the camper in charge at the site with the inappropriate behavior to voice our concerns. Your next site neighbors did not feel that the campers were loud and drunk. I wish we had the opportunity to evaluate for ourselves. We permit alcohol but it has to stay on a site and under control. We do not hesitate to ask people in the campground if they have alcohol off their site or to investigate whether or not someone is out of control with alcohol on their site. The camper in charge on the site with the inappropriate behavior apologized for the behavior of his relative that had bladder control problems. Our conversation with him would have been much more effective had this taken place on Saturday. The phone calls we made to you and others after the fact would not have taken place if we did not care about our campers out of a desire to treat others the way we want to be treated. While you are entitled to your opinion based on your experience, again I do not feel that you stated the whole truth. Regardless, I pray the Lord will bless you and hope you will have great camping experiences in the future. Sincerely, (the owner of) Orchard Lake Campground."
We went down on Friday April 24 to April 26. Office was closed most of the time, dirt roads with 10 mph speed limit everyone driving a lot faster so if you tried to sit outside you were dusted continuously. Dogs ran all over the campground bothered our 2 dogs, that are always leashed when outside, which is the law in Henderson County, NC. But the straw that broke the camel's back was the group of men that showed up Saturday in tents behind us. They were drunk, loud, and used the wide open space behind our travel trailer to urinate in front of my wife, brother, his son and me. They didn't care who was there. We left in the afternoon of the 25th. Could not find anyone in the office to talk to about the problem. Would not stay there again.
We stay here 2 times per year and we were afraid that the new shopping center they were building in front along #17 would be noisy. We were very satisfied with the camp ground again. Didn't even notice the shopping center. And the new streets with traffic lights make it easier to get your rig back out onto # 17. Great staff great place to go. Keep up the good work.
Owners very friendly, camping area roads are just to steep and dusty. We like to ride bikes, and walking you just can't do this here. No cell phone reception, and to far from everything. Like boone docking with full hookup.
We stayed here last year and it was great. This year however the stay was very bad. We traded up from a pop up to a TT after the reservations were made, I called and ask for full hook up site 1 month before our check in date and was told I would get a full hookup site if one came available. When we arrived they gave the man in front of me a full hookup site who didn't even have reservations and told me sorry they had just gave the last full hookup site to him. I ask why this happened and there were no answers available. Pop ups in super sites, TT's in pop up sites, tents in full hookup sites. Could not put out awning on site, children running and riding bikes through site, drunks behind use in tent playing music loud, and some older lady in KOA shirt yelling at all kids to get their bike helments on. Will not go back to this campground.