We visited this campground due to the recommendations from this site. To say we were disappointed was an understatement. It wasn't the campground that was disappointing but the rude behavior of the management and staff. This campground will not reserve you an actual campsite unless you stay 6 days are more. I can live with that but we called the day before and spoke to a person whose name I'll not mention, who said we could get two sites together and one across as we had 3 families camping together. When we get there, the manager, starts booking our first person in and already has assigned them a spot so I ask where she is putting us so I could see if that was going to work for us. No answer. I ask again, and again I'm ignored as she continues to check us in. I had to ask four times to get the manager to answer me. When she finally told me where we were going to be I asked her about what the staff mentioned yesterday and she said "I ought to be lucky to get 3 together". I understand they have their guidelines so there is no need to be rude. Below are other instances of rudeness from the staff. - We had a visitor who paid to visit and park who came to our site to unpack some supplies. Before we can get the car move they show up on a golf cart and ask what are we doing with this car and it needs to move now. - When a camper had the entrance to the loop we were in blocked I went in the exit side to access the loop and before I could get out of the vehicle a golf cart rolled up and I received a lecture in my window about not entering the exit to access the loop. I should wait for the camper to move no matter how long it takes. - They require access to the bathhouse with a code. I went to the bathhouse and a 8 or 9 year old kid was trying to get in with the right code. I tried it and it didn't work. I go to the office and they tell me it will lock out after a few incorrect attempts and to wait a few minutes before trying again. Before I can try it again, once again a golf cart rolls up and I get a lecture on not typing the right code will lock it up. - We had another couple coming to stay in one of their cabins and when they called to get the total price it was much higher than the original quote. When asked why it was higher it was because they charge $10 for EACH child. When the couple mentioned they weren't told this originally they quickly and shortly said "we'll credit your card" and hung up on them. There were more instances but I fingers are getting tired. The campsites were nice, nothing extravagant. They were gravel and the road was gravel. Fire pits were in the ground and we were under a tree that dripped sap on everything. Hookups were strange as well as they were towards the front of the campsite. We stayed in (24,27,29) which strangely enough are all on one side across from the creek. Picnic table was broken and had to switch it out with an adjacent site. Also, they website map and prices are not correct. The numbers of the sites are different. They even charge you to use their dump station if you want to. Never seen that before. We will never stay here again. The Little River KOA is right next door and will receive our business from now own due to the fine customer service we have received from them before.
We were really disappointed with this campground. While the people were very nice the sites are not. Our site #11, was nothing but dirt and rock. It rained the first night and they were nice enough to bring some gravel to cover up some of the mud. The pool is small and has no kiddie pool. No table umbrellas and only three lounge chairs. The roads are gravel and most sites are not very level. Plus they are rather close together and there are at least 12-15 permanent campers. The only sites that are nice if you are staying here and are wanting a full hook-up are #41, #42. You can only really hear the interstate at night.
We stayed here for a trip to Kentucky Splash and Cumberland Falls. We were here for 4 nights. The observation about the interstate noise is entirely true. It kind of takes away from the ambience of camping. We heard the train as well. The pool is nice except there is no baby pool. The site was ok except when it rained the last night there isn't enough gravel on the site and dirt splashed all over everything outside to the point I had to wash it all off and wipe them down before we left. The fire pit was nice as well was the picnic table. The bathhouse is very nice and clean. The hosts are super nice as well. They had an ice cream social on Saturday night that the kids loved. They walk you to your site as well. This is truly an overnight park or for a short stay.
We were pleasantly surprised with this park. While the address is for Gatlinburg it actually is in Cosby. It has gated access for entrance. The park sits between the fork of two creeks that meet at the end of the park. There is also a man made lake in the middle of the campground. We were on site 346 on the lake. The lake has fountains in the middle. Many of the stream sites have stone patios built right up to the stream. It also has 3 bathhouses which were average. There is a dog walk. While it has 376 sites a good majority of them are what I would call permanent campers. Some of them look like a cross between a camper and a mobile home but they are attractive nonetheless. 28 of those are rentable. There is plenty of shade on most sites. Most sites also have really nice stone fire pits. They have an olympic size swimming pool, tennis courts with lights that are in great shape, volley ball, shuffleboard, basketball goals, ping pong, and a putt putt course that has seen better days. The good thing about all of this is they are all free if you go to the desk and ask for whatever you need to play. I was impressed with this. There is also a snack shop at the pool that is basically a restaurant with really good food and ice cream. It has the usual arcade games and pool. They They also have an adult only pool at a different location. The Greenbrier entrance to the Smokey Mountain National Park is 7 miles towards Gatlinburg. This is a nice not as well known entrance to the park that has some very good trails such as Ramsey Cascades. A drawback is they don't have grills on the sites so you have to bring your own. The sites are close but not to bad. The landscaping was beautiful as well.