There is no staff available outside of the hours when they are selling tickets for the cavern tours and the 'fun park'. There were three free roaming cats that disrupted their 'dog-friendly' claim. I have left 2 messages for the 'manager on duty' and have never received a call back. There is no security on site, even at night time. Anyone can drive or walk into the camping area without a pass. The caverns are beautiful minus the gaudy holiday decorations they've added, and I'll return once the staff issues are corrected in a responsible way.