We were looking for a nice place to spend our 1 year anniversary and we definitely found it. We had never been in the area before and chose Bonito Hollow basically because it was pet friendly. I was not sure what to expect, but from the time of booking our reservation throughout our stay the customer service was great. They were willing to do a romantic getaway package for us at our tent site even though they normally only do them in the cabins. We arrived a little after they closed, but they were still more than willing to help us get settled in and brought us firewood to get us going for the evening. One of the owners let us borrow a deck of cards without hesitation and even insisted I take it. The grounds itself are really nice. It is nestled in a really pretty area surrounded by the beautiful mountains and trees. My favorite is how clean they keep the bathrooms and showers! The tent site was perfect and the owners were awesome. I am a customer service guru and they really hit the mark here. I would recommend this campground to anyone.