Owner friendly, that is about the only nice thing I can say. First of all their "office" is basically in the mudroom of their home and is dirty and cluttered. I called the night before to reserve and was given a confirmation number, she could not find our confirmation number but there were a ton of openings (surprise). We paid for our full service site and off we went to find it. It ended up being what is called "shared electric" which means basically first come fist serve for the 30amp hook up (the Escanaba area seemed full of these). So there was someone already plugged in to the electric so we could not unless we had a 50amp converter or a 20amp cord. Our site was right next to the dump station which was filthy there was broken glass all over our site, we had two fire rings both trashed, the playground was full of broken toys. The "walk" down to the water looked very steep. Well after we were here trying to figure out the power thing for a good 30 minutes, we packed up our stuff and left. Could not handle it anymore. She was nice enough to give us our money back. With a super good clean up and some organization and better electrical hook up, might not be too bad. For us though: Bad! We Did Not Stay In This Park. We camped here in a Tent Trailer.