RUDEST staff, very disorganized, and even though it's in a good location for shopping, etc., there's not much for the kids to do, and there is no gate upon entrance. I would not recommend this park for families. Also, I found the managers were arrogant and unorganized. We camped here in a Motorhome.
Do not recommend visiting this Resort. There is no security at the Resort and it does not have card/number activated gates. Anyone can ride or walk through the Resort at anytime, day or night. It is located in a very rough area of town, and is right off of Highway 1, a very busy road. A horrible random situation occurred during our stay that could have been avoided had there been some kind of security on site. Highland Woods is a sister Resort to Breezy Hill right next door; yet, Breezy Hill does have security. We camped here in a Fifth Wheel.
This is a huge disappointment. We were aware of some of the less positive reviews but we did not expect the situation that we ended up with. The "campground" is an old trailer park that has large and small pads which are basically doubled up. It would not be so bad if there were one large RV allotted to a large pad and one small RV allotted to a small pad but they have put 35 to 45 foot RVs on all the pads. It is so cramped that it feels like an RV city. We can't really put out our awning -- our chairs and tables are directly beneath our neighbor's slide out. So, basically we can't sit outside at all. The train is 1500 yards away and runs 6 to 8 times per night. The "bodega" behind us is apparently selling something other than groceries and the noise is unbelievable until the small hours. There are over 400 dogs in the small park and most people don't bother to leave the area to "walk" their dogs. It is totally inexcusable for this park to be charging $1200 a month for this place. We had to forfeit our seasonal rate because we simply could not stay here any longer and had to find another place further up the coast. Most people do not speak English which is not a problem if you speak French but the park is entirely French Canadian. We camped here in a Motorhome.
Very narrow RV sites with little room for a towed vehicle. Sewer was straight out of the dead grass with a phone book/brick over it. Dog waste on the dead grass! Hookups were on the passenger side of the rig. Staff in office is very kind but they are aware of how poor this 'set' of RV parks is. Many Canadians here and most were unfriendly. From one couple who was there for three months, told us that the RV park charges $1500/month unless you book a stay for the three months. Then it is $1000/month. This is the worst RV park we have ever encountered. We have stayed in over a hundred. I would not recommend this RV park to anyone, even a dog. The Canadians who come here each year should agree to boycott this park at least one year and go elsewhere to make a point to the corporation who owns it. Most of the laundry facilities were broken. One dumpster was available and there was trash all around it. This RV park is unacceptable! We camped here in a Motorhome.
I made reservations for this park in early December, was given my site number and was immediately charged $1200 (the most I've ever paid!) to my credit card for the month of January. I also called to confirm my reservations a few days before arrival. When we arrived on New Year's Day and made our way to our site, there was another RV parked there. Thankfully there was an employee still at the office (located next door at their Breezy Hill RV Resort property)who came over about a half hour later to assist me. Another (stressful) hour later she was able to find another site. Unfortunately, the asphalt pad on this site was in such poor condition that it took me an hour to level my coach! One of my jacks actually broke right through the surface. This did not start out as a positive "resort" experience. Although no additional site issues occurred while staying there, I was extremely disappointed when I spoke to the manager about my experience and was told that my feedback was appreciated, but there was nothing she could do. She referred me to her manager in Tampa (as they are an Encore park). I wrote a letter as suggested and sent it off. I was not even given the courtesy of a response. Another issue we did encounter during our stay had to do with our dogs. Upon registration I was told we had access to the adjoining Breezy Hill property. I was also told that dogs were allowed as long as they were leashed and picked up after. Unfortunately on more than one occasion, we were told by other campers and maintenance staff (very disrespectfully I might add) that my dogs were NOT allowed in certain manufactured home areas - although no signage was present or any notation given on the site map I was given at registration. All this is frustrating enough, but there was one other aspect that made our stay less than enjoyable. Although not a company problem per se, most of the campers at both resorts were from Quebec. This in and of itself is not the problem as I have traveled to that province many times. At this campground most were very "clanish" and downright rude. We were ignored on many an occasion. Other than being in south Florida, there was very little that was of a redeeming value at a "resort" I had paid too much for. There is no doubt that we will never return. As our first experience with an Encore park, this doesn't encourage me to stay with any of them in the future. We camped here in a Motorhome.