Can't post our pic on profile

Discussion in 'RVPR Site Admin, News and Announcements' started by Paul and Linda, Dec 28, 2017.

  1. Paul and Linda

    Paul and Linda
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    Hey just joined, looks like great site. Trying to put little information on profile and post our profile pic. An error message comes up and says "Error: Please enter a positive whole number" what the heck does that mean?
     
  2. docj

    docj
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    Please provide a bit more information as to when this error message appears. What have you already done at that point and what are you trying to do?
     
  3. Paul and Linda

    Paul and Linda
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    I went to my gdrive and found jpg pic, loaded it, the file name appears but the picture did not, I figured I should just save then it would appear. When I save the Error message mentioned above comes up.
     
  4. docj

    docj
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    I assume you are trying to edit your RVPR profile when this happens (you didn't specify what you were "loading" the photo into. My thought is that the photo is loo large to be used as an avatar. I'm not sure what RVPR's size limit is, but I would be surprised if it was even as large as 100kB. Do you know how large the photo is that you were trying to load?
     
  5. leaf peeper

    leaf peeper
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    Most Social Knowledge sites have a 100x100 pixel or 100KB (whichever is smaller) limit for avatars.

    Lori-
     
  6. Paul and Linda

    Paul and Linda
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    yes, that was the issue, my file was too big, as you can see it has been rectified
     
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  7. leaf peeper

    leaf peeper
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    YAY! :)Thanks for reporting back. And a very handsome couple, I might add.

    Lori-
     
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