Complete Lies In A Review

QUOTE(kcmoedoe @ Sep 29 2012, 06:59 PM) [snapback]31329[/snapback]

While a review-type website would surely be inappropriate, be aware that many businesses keep a database of troublesome customers. Walmart, Home Depot and similar big box stores can and will keep records of returns, and when you have too high a percentage, just cut you off. Many hotel chains keep a database of guests who damage property, and refuse them service. I wouldn't be surprised if someday KOA had a similar database tying all the customer records from the different parks together.



The program we use allows us to make notes on campers and often, if a camper leaves and there is a big mess on their site, I will make a note, or a violation, on their record. That way, the next time they call to book in I have the red flag and can deal with it appropriately at that time.

 

Like most have said: read other reviews . I also look at what they used to downgrade. If it's just the fact that their puppy got stickers in his coat or something like that, I take it with a grain of salt. If they don't like something that doesn't concern me, I go ahead and use the park. Most time these reviews will be preceeded or followed by other people who loved the place.

 

This is why I think adding a pic or 2 to a review would be great! or maybe be able to link the pic to a gallery here on the site. I think it would be very beneficial.

You have to know how to read between the lines. and I have seen a bunch of questionable reviews that I blow off as a guest/customer that will just never be happy!

 

QUOTE(Wink @ Sep 28 2012, 03:54 PM) [snapback]31305[/snapback]

I just look at other reviews a person has and the other reviews on the park they are talking about.
You get one bad one and the rest good you kind of know.


I think I understand what you mean. The others react that one should read the other posts of a camping, but one should read the posts of the person's other posts. My idea is, that if the other posts are " normal" reactions, this one bad assertion could be true. If this person posts seldom, or has only bad reviews, one should ignore his reviews. So, judge a camping not only on reviews, but judge the review itself, too.